Atlas
- 定價
-
免費安裝
- 特色
- 可與最新佈景主題搭配使用
- 評分
- 0.0 (0 評價)
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Atlas is an all-in-one support tool. We help you easily support and understand your customers.
Power your customer support on your store with Atlas. Capture all your customers interactions, from support tickets to purchases to website visits in a single customer timeline. Respond to your customers from our omnichannel messenger (chat, email, SMS, WhatsApp), view and manage their orders within the context of their support tickets, and observe their shopping behavior to understand what is and isn't working in your store.
Power your customer support on your store with Atlas. Capture all your customers interactions, from support tickets to purchases to website visits in a single customer timeline.
Respond to your customers from our omnichannel messenger (chat, email, SMS, WhatsApp), view and manage their orders within the context of their support tickets, and observe their shopping behavior to understand what is and isn't working in your store.
更多
- Track customer activity: purchases, site visits, support interactions, and more.
- Order management: Duplicate, refund, or cancel directly in-app.
- Session Recording: Monitor customer site activity to enhance support.
- Chatbot & Help Center: Automate answers, free up teams for critical support.
- Omnichannel: Integrate customer channels like chat, email, SMS, and WhatsApp.
- 特色
- 可與最新佈景主題搭配使用
所有功能
管道
- 電子郵件
- 簡訊
- 即時訊息
- 聊天機器人
- 說明中心
- 聯絡表單
工作流程自動化
- 票務
- 整合收件匣
- 規則式觸發條件
- 標記
- 追蹤訂單
- 多家商店
- 分析
管道
電子郵件, 簡訊, 即時訊息, 聊天機器人, 說明中心, 聯絡表單
工作流程自動化
票務, 整合收件匣, 規則式觸發條件, 標記, 追蹤訂單, 多家商店, 分析