Modern helpdesk for 2021
Engage customers, live chat, answer questions from web or mobile. Set office hours and show contact form when you're out of office.
Reduce response time
See detailed Shopify customer information and previous orders right where you respond to customer inquiries.
Analyze your conversion rate
Track customer navigation in your Shopify store, detect patterns, increase your store sales by understanding your customers.
About Atlasmic Live Chat & Helpdesk
Atlasmic is the platform of live chat, contact form, business messenger, sales, inbound marketing and analytics – everything you need to run a modern business online.
In comparison to other live chat services, Atlasmic has a deep integration with Shopify. You can see order details for a customer right at your fingertips – without leaving the chat window.
You can set office hours and fully customize the live chat widget – make it fully represent your store hours and identity.
By adding a contact form and live chat to your Shopify online store, you will be able to access all the features right away. The widget will be visible on your online store once you activate it on the apps list.
LIVE CHAT FEATURES:
- Realtime live chat
- Includes 2 seats
- Customer information
- Customer order history
- Multi-language support
- Customizable live chat widget
- Custom live chat welcome message
- Live chat statistics
- Multiple agents can participate in one live chat
- Know when your visitor opens your messages
- Easy one-click setup
- Order tracking widget
- Easy contact form widget
- Conversion analytics
- Free and easy-to-use mobile app (iOS, Android)
- Browser notifications
- Technical support 24/7
- Weekly live chat reports
- Know the second a potential lead visits your website
TURN YOUR WEBSITE VISITORS INTO CUSTOMERS WITH LIVE CHAT
Always active live chat widget will help you get noticed and your visitors will be there, ready to be approached. You will get instant notifications when your visitor is lost and is asking for your help.
CUSTOMIZE YOUR CONTACT FORM AND LIVE CHAT WIDGET
Select your live chat widget looks, customize your first welcome message. Make your brand stand out with pixel-perfect design and be one step ahead of your competitors.
HOW TO USE LIVE CHAT BY ATLASMIC FOR SHOPIFY?
All it takes is one click to install the contact form and live chat plugin. Once that is done, you’re ready to go! The widget will be visible on your online store instantly. To connect with your visitors – go to the Atlasmic dashboard. There you can also see your visitors list, reply or start a new live chat and customize your live chat widget.
With this contact form and live chat plugin, you can forget other analytics apps too. Enable the “Track” app in the Atlasmic dashboard and you will be able to view your website analytics – all with intelligent live chat tracking.
PRO-ACTIVE LIVE CHAT
You can live chat with any of your website visitors, even if they never wrote you a message. Select a visitor based on his location data or based on where he is navigating your website and start a live chat with him.
Pricing 14-day free trial
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
Really modern live chat app - one of the best! Great integration with Shopify - super useful to be able to see customer contacts and orders when responding to customer questions. And also, the chat app looks awesome on my store.