Atomic Returns

Loads of Capabilities for an Affordable Price

Atomic lets retailers expertly tune their returns program for the right product, to the right customer, at the right time. Whether you have just a few returns or thousands, Atomic helps streamline ALL of your returns no matter their complexity with features like multiple policies, multiple shipping labels, parts and repairs.

For Retailers:

• Fast & Easy set up
• Fully embedded return portal to gather customer return information and generate shipping labels
• One-click resolution for Exchanges, Refunds, Store Credit, Gift Cards
• Multiple policies to meet the differing needs of your product offerings
• Automatically notify customers about the status of their request
• Workflow for items needing repair
• Parts/components/bundles support
• Requirement of customer photo uploads
• Fee calculator based on item value
• Courier pickups scheduling
• Rule engine to divert high-risk and low-risk requests
• Full copy editor
• Support for multiple languages
• Support for multiple return destinations
• Full export of all your data

For Shoppers:

• Immediate return labels
• Personalized return experiences
• Real-time notifications and tracking. No more wondering "where is my refund?"
• Send messages back to the retailer