Attentive: AI‑led Email &SMS

We have used Attentive for many years and have been happy with every aspect. The features and UI are solid, they are always pushing on product development, and are proactive with compliance. I can't speak highly enough about their white glove support and dedicated CSMs. Chelsee is top tier and has felt like an extension of our internal team.

We have used Attentive for about 5 years now for our SMS program. They have been so great to work with, the software works great and is easy to use to setup messaging, campaigns and automations. They were so great, that we moved our email management over to them as well about 3 years ago. Having the all in one soltuon for email and SMS makes automations great to keep messaging consistent. Also, in the world of tricky SMS litigation they are great about staying on top of it and helping to keep you complaint. Highly recommend.

We’ve been with Attentive for almost 7 years and it’s been rock solid. The platform is intuitive, fast, and built for marketers. Clean UI, smart segmentation, easy testing, and dependable deliverability. Their team is the real edge: proactive, knowledgeable, and available for anything from BFCM prep and campaign strategy to backend and integration support. Onboarding new features is smooth, compliance is clear, and reporting makes it simple to tie programs to revenue. Attentive scales with us and keeps improving. If you want a partner, not just software, this is it.

I helped onboard Attentive for our team back in 2019 and we've been using it ever since. The product only improves with each year and it's by far the most intutive platform in our martech stack. We wouldn't have seen the growth we have as a business without a reliable SMS partner like Attentive.

We've been with Attentive for 5 years now, and have been very happy with everything. They lead the space for SMS marketing, and have always been a great partner to help us grow and reach our customers in different ways. They also are constantly coming up with new features and products that help make this channel easy to use while achieving higher ROI, especially with AI.

We’ve used Attentive for over four years, and they’ve been a fantastic partner! The platform is intuitive and easy to use, the Attentive and White Glove teams are always helpful, and they continue to enhance their features and offerings.

We've been using Attentive for about 4 years, and I'm so glad we made the switch from Klaviyo. The UI is super easy to navigate, and if I ever run into any issues, my account manager and the white glove team are always available to help me out. Email and SMS are our most profitable sales channels, and Attentive makes it easy.

We’ve explored several SMS platforms over the years, and Attentive has been the easiest and most reliable by far. The Shopify integration was quick and intuitive. Everything synced perfectly without the usual manual setup or data-mapping headaches.

What we appreciate most is the accuracy of their attribution. Attentive pulls in all the right data and gives a true picture of performance, rather than inflating revenue like many other platforms tend to do. It’s refreshing to finally have transparent reporting we can trust.

Between the smooth setup, excellent customer support, and clean performance tracking, Attentive has been a huge upgrade for our team. Highly recommend.

We’ve been using Attentive to manage both email and SMS, and it’s been seamless combining our email and mobile strategies. Their extensive library of “journey” templates has made automating much of our program simple, and they continue to roll out new features that make the platform even more powerful. Attentive has truly become a key partner in driving our retention and lifecycle marketing efforts.

Attentive is a great choice for SMS marketing. It's simple, intuitive, and they have many options for support when you need it. We started our text marketing program with them, and it's continued to grow year after year, and works well in tandem with our other marketing platforms. They are also great with keeping you updated on marketing compliance changes, and always bring in an expert to advise, which I really appreciate.