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We love Attentive - we've now worked with them for 3 different countries. The set up and integration are really easy to navigate and the reps are friendly and knowledgeable. The only real obstacle we've come across is a lack of integrations with Shopify Markets - for example, we have the US and CA on one Shopify account and although they're two separate Attentive accounts, we are limited to how many journeys linked to Shopify events we can do for Canada. Overall though, would highly recommend to anyone looking for a robust, easy to navigate and successful SMS program.
Thank you for sharing your experience and for your continued trust in Attentive across multiple countries! We're glad to hear that the setup and integration have been smooth and that our team has provided friendly and knowledgeable support. We appreciate your feedback regarding Shopify Markets, and we understand the importance of having more flexibility with journey creation. Please know that we're always working to improve our integrations and address these kinds of limitations. Your recommendation means a lot to us, and we're here to support your success as you expand your SMS program!
Attentive has been a game-changer for our marketing efforts, providing us with the tools and support needed to achieve significant growth. Their comprehensive platform, featuring prewritten campaign templates and expert playbooks, has made it easy for us to craft effective campaigns and scale our strategy seamlessly. The innovative two-tap technology has been particularly impactful, allowing us to rapidly grow our SMS and email subscriber lists and engage our audience more effectively.
What sets Attentive apart is their exceptional customer support. The team consistently surrounds us with experts who offer valuable insights and help drive positive KPI results. Their dedication to our success is evident, and it's why we've not only entrusted them with our SMS marketing but have also migrated our email marketing efforts to their platform. Attentive's forward-thinking approach, including the development of new tools with AI technologies, ensures that we stay ahead of the curve and meet our business objectives. I cannot recommend Attentive enough to anyone looking to elevate their marketing game; they are an indispensable partner in driving success.
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Attentive has been a game-changer for your marketing efforts and that our platform, especially the two-tap technology, has helped you achieve significant growth. It's also fantastic to know that our customer support team has made such a positive impact on your experience. We're committed to continuously innovating and providing the tools you need to stay ahead of the curve. Your recommendation means the world to us, and we're honored to be your partner in driving success!
I've used Attentive SMS and MMS messaging the last four years and love the platform and customer service. Whenever I run into an issue, I'm able to communicate with my CSM or White Glove Service, making it a seamless process that's not frustrating.
Attentive is constantly making new updates to the platform, making it a great experience for customers to receive updates and offers in a timely manner. I like being able to update journeys and with the press of a button, turn on a journey that I can tailor with specific copy and brand voice.
Overall, I love how user-friendly the interface is and how it has strong integration capabilities with e-commerce platforms such as Shopify, making it a go-to with any company I work at. I definitely recommend!
Attentive has become a crucial pillar of our SMS marketing efforts, allowing us to reach customers in a way that feels authentic and effective. The platform’s flexible automation and segmentation capabilities let us tailor messages with ease, driving both engagement and retention. The data-driven insights have empowered us to refine our strategy continually and deliver campaigns that resonate on a personal level. Plus, the ease of integrating with our existing tools has made scaling our SMS program straightforward.
Thank you for sharing your experience! We're thrilled that Attentive has become such an integral part of your SMS marketing strategy, helping you reach your customers authentically and effectively. It's wonderful to hear that our automation, segmentation capabilities, and data-driven insights have empowered you to create personalized, resonant campaigns that drive engagement and retention. We're also glad that the integration with your existing tools has made scaling your SMS program smooth. Your success is our top priority, and we're excited to continue supporting your growth!
Attentive's platform customization and automation capabilities are top-notch, enabling us to create engaging, personalized messages and efficient campaigns. They've made meaningful updates to their data visualization and analytics providing more valuable insights so we can continue to optimize our strategy. Their integrations and segmentation options further enhance our ability to easily manage campaigns and targeting. Our account team is excellent and the support, innovative features, and reliable service make it the best choice for us.
Thank you for your fantastic review! We're delighted that you're finding value in our platform's customization, automation capabilities, and the updates we've made to data visualization and analytics. It's great to hear that these features, along with our integrations and segmentation options, are enhancing your ability to manage and optimize your campaigns effectively. We're also thrilled that your account team has been a strong support for you. Your feedback inspires us to continue innovating and providing the reliable service you deserve. We're proud to be your chosen partner!
We use Attentive for SMS Marketing and it's been a game changer. Very easy to use and also their support team is the best. They're really invested in your business and want to see you succeed. Highly recommended if you're consider SMS/Email marketing!
Thank you for the glowing review! We're thrilled to hear that Attentive has been a game-changer for your SMS marketing and that you've found the platform easy to use. It's especially rewarding to know that our support team has been so invested in your success. Your recommendation means a lot to us, and we're excited to continue being a part of your marketing journey!
Attentive has been a great partner and really helped elevate our SMS channel. The support we've received has been hugely beneficial in not only helping with setup and onboarding but ongoing, keeping our program fresh and evolving over time.
Thank you for your feedback! We're delighted to hear that Attentive has played a key role in elevating your SMS channel and that our support team has been there for you every step of the way—from setup and onboarding to ongoing optimization. We're committed to helping you keep your program fresh and evolving, and we look forward to continuing this partnership as you grow!
I have worked with Attentive for several years across different direct to consumer businesses. They have consistently been a great partner to scale the SMS channel. From onboarding to ongoing strategy calls - they have provided 10/10 service to see the most revenue and ROI from SMS.
We love the Fellow Team! :) Thank you for your continued partnership and for sharing your experience! We're honored to have supported your SMS channel growth across different direct-to-consumer businesses. It's fantastic to hear that our onboarding process, strategy calls, and overall service have consistently met your expectations and contributed to driving strong revenue and ROI. We look forward to continuing our work together and delivering 10/10 service!
Attentive is very user-friendly and the integration with AI has made great recommendations based off customer performance and best practices in the industry. We've seen an increase in both engagement and conversions!
Thank you for your review! We're thrilled that you've found Attentive user-friendly and that our AI-driven recommendations have positively impacted your engagement and conversions. It's great to hear that the integration of AI has provided valuable insights based on customer performance and industry best practices. We're excited to continue supporting your success!
Attentive as a partner has been wonderful. I have to say the level of support and timely responses/guidance is unparalleled - their team is always friendly, supportive and will dive into the tactical with our rather small team - that support is so appreciated. They also are always innovating and adding new features and possibilities so I'm excited to see what else they come up with.
Thank you for your kind words! We're thrilled to hear that our team's support and guidance have made such a positive impact on your experience, especially given the size of your team. We take pride in being a partner that you can rely on for both strategic and tactical needs. Your excitement about our ongoing innovation means a lot to us, and we're eager to continue bringing new features and possibilities to help you grow. We're here to support you every step of the way!