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Attentive's SMS-first platform helps brands engage through two-way, personalized conversations.
Build a Winning Strategy: Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from our industry-leading team. Prewritten campaign templates save you time. Grow SMS subscribers faster: Quickly grow your text and email subscriber lists with our patented two-tap technology. Two-Way Journeys: Send personalized two-way messages across customer lifecycle, such as limited-time offers, new products, order updates, customer support, Text-to-Buy via Shop Pay and more.
- Playbook: Our CS team helps you set, track, and deliver program KPIs
- Growth: Grow SMS list faster w/ patented two-tap technology and high-performance
- Identity: Power segmentation and personalization with rich identity data points
- Messaging: Drive high CTRs in the customer lifecycle with personalized messages
- Compliance: In-house TCPA experts & templates ensure your program is compliant
Indeholder tekst, der ikke er oversat
- Højdepunkter
- Populær blandt virksomheder i USA
- Brug direkte i Shopify-administratoren
- Fungerer sammen med de nyeste temaer
Lanceret
2. juli 2020
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Fungerer sammen med
Betaling, Gorgias, Okendo, LoyaltyLion, Zendesk, Rebuy, Loop ReturnsPriser
Eksterne gebyrer kan blive faktureret af Attentive separat i forhold til din Shopify-faktura. Få mere at vide
Gratis at installere
Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.
Gratis at installere
Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD.
Anmeldelser (37)
I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and would not recommend using this app because of this.
I can't say enough good things about Attentive. They have been our favorite platform for years.
Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing.
I recommend Attentive to everyone!!!!
They deal terribly when you decide to go. They didn't release our list on time and porting the number takes weeks (unnecessarily). Their prices are higher than everyone else with almost no advantage (we didn't see any increase in numbers, etc).
We've tried Emotive and Postscript as well, and I'd rate Attentive as the worst.
We've been with Attentive for over a couple of years now and we've had a great experience working with the platform & our account managers. The platform is easy to navigate, they have plenty of resources available on how to optimize your sms/mms marketing strategy, and the campaigns/journeys/signup units are easy to set up! We've definitely seen an increase in ROI since we've made the switch. Not to mention, their White Glove Service is extremely helpful in answering our questions and concerns.
Billing transparency is equal 0. For some weird reason one can not see detailed billing or find exact cost for anything in the account home. Billing invoices are emailed from another system, instead of being visible in the account, no billing history ... nothing. When I think better that must be intentional. Of course, prices might be somewhere in the contract, but who looks at the contracts.
Also revenue contributed to the app is incorrect, overestimated. We have lot of revenue from new customers, and of course new customers subscribe to SMS ... attentive attributes every new purchase to the attentive generated revenue.
Support
Attentive kan besvare dine spørgsmål vedrørende Attentive: SMS + MMS Marketing.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.