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Attentive's SMS-first platform helps brands engage through two-way, personalized conversations.
Build a Winning Strategy: Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from our industry-leading team. Prewritten campaign templates save you time. Grow SMS subscribers faster: Quickly grow your text and email subscriber lists with our patented two-tap technology. Two-Way Journeys: Send personalized two-way messages across customer lifecycle, such as limited-time offers, new products, order updates, customer support, Text-to-Buy via Shop Pay and more.
- Playbook: Our CS team helps you set, track, and deliver program KPIs
- Growth: Grow SMS list faster w/ patented two-tap technology and high-performance
- Identity: Power segmentation and personalization with rich identity data points
- Messaging: Drive high CTRs in the customer lifecycle with personalized messages
- Compliance: In-house TCPA experts & templates ensure your program is compliant
Indeholder tekst, der ikke er oversat
- Højdepunkter
- Populær blandt virksomheder i USA
- Brug direkte i Shopify-administratoren
- Fungerer sammen med de nyeste temaer
Lanceret
2. juli 2020
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Fungerer sammen med
Betaling, Gorgias, Okendo, LoyaltyLion, Zendesk, Rebuy, Loop ReturnsPriser
Eksterne gebyrer kan blive faktureret af Attentive separat i forhold til din Shopify-faktura. Få mere at vide
Gratis at installere
Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.
Gratis at installere
Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD.
Anmeldelser (37)
I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and would not recommend using this app because of this.
They deal terribly when you decide to go. They didn't release our list on time and porting the number takes weeks (unnecessarily). Their prices are higher than everyone else with almost no advantage (we didn't see any increase in numbers, etc).
We've tried Emotive and Postscript as well, and I'd rate Attentive as the worst.
Billing transparency is equal 0. For some weird reason one can not see detailed billing or find exact cost for anything in the account home. Billing invoices are emailed from another system, instead of being visible in the account, no billing history ... nothing. When I think better that must be intentional. Of course, prices might be somewhere in the contract, but who looks at the contracts.
Also revenue contributed to the app is incorrect, overestimated. We have lot of revenue from new customers, and of course new customers subscribe to SMS ... attentive attributes every new purchase to the attentive generated revenue.
I kept getting messages from the sales encouraging me to try the app, but when I pressed for additional information, all they would provide me was asking for a "20 min call." Eventually, I installed the app and tried it out, but I was horrified to learn that I couldn't use it and that I had to schedule a "20 min call" with them in order to use it.
Since I started using Shopify in 2016, I have never encountered a user experience quite like this one. They are unable to easily contact the user. Install the app and give it a try if you want to confirm my review.
Users have reported an increase in ROI and effective reach to customers through the text program provided by Attentive.
Support
Attentive kan besvare dine spørgsmål vedrørende Attentive: SMS + MMS Marketing.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.