Características
-
Ubicados en Estados Unidos
-
Se usa directamente en el panel de control de Shopify
-
Funciona con los temas más recientes
Acerca de esta aplicación
Fecha de lanzamiento
2 de julio de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Email marketing , Marketing vía SMSFunciona con
Pago, Gorgias, Okendo, LoyaltyLion, Zendesk, Rebuy, Loop ReturnsAttentive's SMS-first platform helps brands engage through two-way, personalized conversations.
Build a Winning Strategy: Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from our industry-leading team. Prewritten campaign templates save you time. Grow SMS subscribers faster: Quickly grow your text and email subscriber lists with our patented two-tap technology. Two-Way Journeys: Send personalized two-way messages across customer lifecycle, such as limited-time offers, new products, order updates, customer support, Text-to-Buy via Shop Pay and more.
- Playbook: Our CS team helps you set, track, and deliver program KPIs
- Growth: Grow SMS list faster w/ patented two-tap technology and high-performance
- Identity: Power segmentation and personalization with rich identity data points
- Messaging: Drive high CTRs in the customer lifecycle with personalized messages
- Compliance: In-house TCPA experts & templates ensure your program is compliant
Contiene texto sin traducir
Precios
Attentive podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Instalación gratuita
Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.
Instalación gratuita
Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.
Contiene texto sin traducir
Todos los cargos se facturan en USD.
36 reseñas
I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and would not recommend using this app because of this.
They deal terribly when you decide to go. They didn't release our list on time and porting the number takes weeks (unnecessarily). Their prices are higher than everyone else with almost no advantage (we didn't see any increase in numbers, etc).
We've tried Emotive and Postscript as well, and I'd rate Attentive as the worst.
Billing transparency is equal 0. For some weird reason one can not see detailed billing or find exact cost for anything in the account home. Billing invoices are emailed from another system, instead of being visible in the account, no billing history ... nothing. When I think better that must be intentional. Of course, prices might be somewhere in the contract, but who looks at the contracts.
Also revenue contributed to the app is incorrect, overestimated. We have lot of revenue from new customers, and of course new customers subscribe to SMS ... attentive attributes every new purchase to the attentive generated revenue.
I can't say enough good things about Attentive. They have been our favorite platform for years.
Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing.
I recommend Attentive to everyone!!!!
I kept getting messages from the sales encouraging me to try the app, but when I pressed for additional information, all they would provide me was asking for a "20 min call." Eventually, I installed the app and tried it out, but I was horrified to learn that I couldn't use it and that I had to schedule a "20 min call" with them in order to use it.
Since I started using Shopify in 2016, I have never encountered a user experience quite like this one. They are unable to easily contact the user. Install the app and give it a try if you want to confirm my review.
Acerca de esta aplicación
Fecha de lanzamiento
2 de julio de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Email marketing , Marketing vía SMSFunciona con
Pago, Gorgias, Okendo, LoyaltyLion, Zendesk, Rebuy, Loop ReturnsCreada por Attentive
Acerca de Attentive
Calificación promedio: 3,9
4 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
156 5th Ave, Suite 303, New York, NY, 10010, US
Soporte técnico
Enviar un mensajeintegration-questions@attentivemobile.com
Este desarrollador no ofrece soporte técnico directo en Español.