Attentive: SMS + MMS Marketing

Attentive: SMS + MMS Marketing

Tarification
Installation gratuite. Des frais supplémentaires peuvent s’appliquer.
Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Utilisation directe dans l’interface administrateur Shopify
Fonctionne avec les thèmes les plus récents
Note
3,9 (37)
Développeur
Attentive

Attentive's SMS-first platform helps brands engage through two-way, personalized conversations.

Build a Winning Strategy: Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from our industry-leading team. Prewritten campaign templates save you time. Grow SMS subscribers faster: Quickly grow your text and email subscriber lists with our patented two-tap technology. Two-Way Journeys: Send personalized two-way messages across customer lifecycle, such as limited-time offers, new products, order updates, customer support, Text-to-Buy via Shop Pay and more.

Build a Winning Strategy: Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from our industry-leading team. Prewritten campaign templates save you time. Grow SMS subscribers faster: Quickly grow your text and email subscriber lists with our patented two-tap technology. Two-Way Journeys: Send personalized two-way messages across customer lifecycle, such as limited-time offers, new products, order updates, customer support, Text-to-Buy via Shop Pay and more. plus
  • Playbook: Our CS team helps you set, track, and deliver program KPIs
  • Growth: Grow SMS list faster w/ patented two-tap technology and high-performance
  • Identity: Power segmentation and personalization with rich identity data points
  • Messaging: Drive high CTRs in the customer lifecycle with personalized messages
  • Compliance: In-house TCPA experts & templates ensure your program is compliant

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Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Utilisation directe dans l’interface administrateur Shopify
Fonctionne avec les thèmes les plus récents

Lancement

2 juillet 2020

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Processus de paiement, Gorgias, Okendo, LoyaltyLion, Zendesk, Rebuy, Loop Returns

Tarification

Les frais externes peuvent être facturés par Attentive séparément de votre facture Shopify. En savoir plus

Installation gratuite

Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.

Installation gratuite

Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.

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Tous les frais sont facturés en USD.

Avis (37)

Note globale
3,9
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
24 avril 2024

I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and would not recommend using this app because of this.

My Nature Book Adventures
États-Unis
Plus d'un an d’utilisation de l’application
5 avril 2024

They deal terribly when you decide to go. They didn't release our list on time and porting the number takes weeks (unnecessarily). Their prices are higher than everyone else with almost no advantage (we didn't see any increase in numbers, etc).

We've tried Emotive and Postscript as well, and I'd rate Attentive as the worst.

GRIP6
États-Unis
Environ un an d’utilisation de l’application
2 mars 2024

Billing transparency is equal 0. For some weird reason one can not see detailed billing or find exact cost for anything in the account home. Billing invoices are emailed from another system, instead of being visible in the account, no billing history ... nothing. When I think better that must be intentional. Of course, prices might be somewhere in the contract, but who looks at the contracts.

Also revenue contributed to the app is incorrect, overestimated. We have lot of revenue from new customers, and of course new customers subscribe to SMS ... attentive attributes every new purchase to the attentive generated revenue.

Hygiene Hero
États-Unis
Environ un an d’utilisation de l’application
19 février 2024

I can't say enough good things about Attentive. They have been our favorite platform for years.

Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing.

I recommend Attentive to everyone!!!!

Javy Coffee
États-Unis
Presque 3 ans d’utilisation de l’application
21 mai 2024

I kept getting messages from the sales encouraging me to try the app, but when I pressed for additional information, all they would provide me was asking for a "20 min call." Eventually, I installed the app and tried it out, but I was horrified to learn that I couldn't use it and that I had to schedule a "20 min call" with them in order to use it.
Since I started using Shopify in 2016, I have never encountered a user experience quite like this one. They are unable to easily contact the user. Install the app and give it a try if you want to confirm my review.

DXFforCNC
Royaume-Uni
4 jours d’utilisation de l’application

Assistance

Attentive peut répondre à toutes vos questions concernant Attentive: SMS + MMS Marketing.

Développeur

Attentive

156 5th Ave, Suite 303, New York, NY, 10010, US

Ressources

Ce développeur n’offre pas d’assistance directe en Français.

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