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Om denne appen
Lansert
2. juli 2020
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Kategorier
E-postmarkedsføring , SMS-markedsføringFungerer med
Butikkens kasse, Gorgias, Okendo, LoyaltyLion, Zendesk, Rebuy, Loop ReturnsAttentive's SMS-first platform helps brands engage through two-way, personalized conversations.
Build a Winning Strategy: Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from our industry-leading team. Prewritten campaign templates save you time. Grow SMS subscribers faster: Quickly grow your text and email subscriber lists with our patented two-tap technology. Two-Way Journeys: Send personalized two-way messages across customer lifecycle, such as limited-time offers, new products, order updates, customer support, Text-to-Buy via Shop Pay and more.
- Playbook: Our CS team helps you set, track, and deliver program KPIs
- Growth: Grow SMS list faster w/ patented two-tap technology and high-performance
- Identity: Power segmentation and personalization with rich identity data points
- Messaging: Drive high CTRs in the customer lifecycle with personalized messages
- Compliance: In-house TCPA experts & templates ensure your program is compliant
Priser
Eksterne kostnader kan faktureres av Attentive separat fra Shopify-fakturaen. Finn ut mer
Gratis å installere
Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.
Gratis å installere
Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.
Alle kostnader faktureres i USD.
35 vurderinger
I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and would not recommend using this app because of this.
They deal terribly when you decide to go. They didn't release our list on time and porting the number takes weeks (unnecessarily). Their prices are higher than everyone else with almost no advantage (we didn't see any increase in numbers, etc).
We've tried Emotive and Postscript as well, and I'd rate Attentive as the worst.
I can't say enough good things about Attentive. They have been our favorite platform for years.
Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing.
I recommend Attentive to everyone!!!!
Billing transparency is equal 0. For some weird reason one can not see detailed billing or find exact cost for anything in the account home. Billing invoices are emailed from another system, instead of being visible in the account, no billing history ... nothing. When I think better that must be intentional. Of course, prices might be somewhere in the contract, but who looks at the contracts.
Also revenue contributed to the app is incorrect, overestimated. We have lot of revenue from new customers, and of course new customers subscribe to SMS ... attentive attributes every new purchase to the attentive generated revenue.
Our experience with Attentive has been highly positive. The team we work with is consistently helpful, insightful, and a pleasure to collaborate with. White glove is quick and easy to contact if we have questions. The user interface is user-friendly, and the company regularly introduces new product releases. We would highly recommend Attentive.
Om denne appen
Lansert
2. juli 2020
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Kategorier
E-postmarkedsføring , SMS-markedsføringFungerer med
Butikkens kasse, Gorgias, Okendo, LoyaltyLion, Zendesk, Rebuy, Loop ReturnsUtviklet av Attentive
Om Attentive
4,1 gjennomsnittlig vurdering
4 år med bygging av apper for Shopify App Store
156 5th Ave, Suite 303, New York, NY, 10010, US
Brukerstøtte
Send en meldingintegration-questions@attentivemobile.com
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).