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Have always wanted to run Auctions on our website - this was a great app to use. Leading the way is the customer service!
Shout out to Shakil for providing 10 star customer service and helping me dial it in. Responded to my questions within 5 minutes and made changes on the fly. It was like I had my own developer!
Looking forward to utilizing this app. Thank you!
I'm using auction today on my website and I can only recommend it to everyone! Super easy to use, and if you have any problem, you can message customer service who will reply with a solution in less than 5 minutes ⭐️⭐️⭐️⭐️⭐️ 5 stars well deserved!!
perfect
Was all good an well with great customer service, until the auction ended! The auction countdown starts to count UP once it reaches zero unless you refresh the page. You cannot send a single invoice to customers who have wo multiple items, and half of the billing emails didn't work and I had to resend them manually. I had one customer win 14 items, only to discover that he then had to pay for EACH one INDIVIDUALLY. The auto time re-offer/cancellation on items not paid failed also. Overall I wont be using this app again I had nothing but complaints from customers which has now but them off our future auctions and subsequently cost us sales.
We apologies for the experience your customers had to face when they won multiple items.
We have taken your feedback onboard and are actively working to improve this functionality where our app will allow you to send a single invoice with multiple winning items to your customers.
We sincerely hope, you will give us an opportunity to serve you again.
Guided me perfectly on the issue I was solving
Encountered a challenge while setting up the app on the website (Our Issue not apps). The support team swiftly resolved the issue within 15 minutes of our request.
Grateful for the diligent efforts of the support team in ensuring smooth functionality of their app. Definitely planning to recommend Auctions Today to others.
We've been using the app for 3 days so far, and we've had nothing short of an incredible experience! The platform itself is better than the competitors we've used on the App Store so far, not just in features but in tech support as well!
If this app isn't exactly what you're looking for, we highly recommend talking to support first before ending your free trial because Shakil and his team have been extremely accommodating with any problem we've run into, and they've taken our feedback and suggestions seriously!
Would 100% recommend!
I had a few issues starting out but Shakil from the app support team was very responsive and sorted everything - great service!
This is a great app - Shakil talked me through quite a few questions I had today, and was very helpful, making sure we got to the answer every time. Definitely recommend!
Great customer service in helping me figure out how to set up my auctio