Auction Today , 146 รีวิว
จำกัดการแสดงผล
-
ตามคะแนน
Finally found an auction app that works well with my store theme. Had a few questions setting up and received answers within minutes. Outstanding support. Time to setup some live auctions!
Encountered a challenge while setting up the app on the website (Our Issue not apps). The support team swiftly resolved the issue within 15 minutes of our request.
Grateful for the diligent efforts of the support team in ensuring smooth functionality of their app. Definitely planning to recommend Auctions Today to others.
We've been using the app for 3 days so far, and we've had nothing short of an incredible experience! The platform itself is better than the competitors we've used on the App Store so far, not just in features but in tech support as well!
If this app isn't exactly what you're looking for, we highly recommend talking to support first before ending your free trial because Shakil and his team have been extremely accommodating with any problem we've run into, and they've taken our feedback and suggestions seriously!
Would 100% recommend!
Shakil provided me with exceptional support. I haven't had better support in any system. Fast and perfect. Excellent application. Recommendation.
This is a great app - Shakil talked me through quite a few questions I had today, and was very helpful, making sure we got to the answer every time. Definitely recommend!
The support from the team has been exceptional. We have been running offline auctions for 13 years selling thousands of products and the move to online has been seamless and very fast thanks to Auction Today. Would highly recommend.
I experienced significant issues with this app, leading to two instances where it disrupted my store's functionality.
The mobile interface freezes when attempting to access features not included in my subscription plan.
Furthermore, the starter plan, priced at $9/month, lacks automation for basic tasks, relegating even email notifications to a "premium" feature.
My encounters with customer service were particularly disappointing. Their responses felt dismissive and unhelpful, leaving me with the impression that my concerns were an inconvenience rather than valid issues needing resolution.
Thank you for your review. As you can see from dozens of other reviews we pride ourselves in providing top-notch customer service, I believe there was some confusion on what was causing the issue with your theme, as you may already know there are 100s of themes in Shopify Ecosystem and if its something specific to your theme we would have been happy to work with you to identify the issue. In terms of the starter plan, we clearly specify in our pricing section, what is included in what plan. On the point of the mobile interface, App's admin interface is fairly complex and feature-rich and hence best suited for a desktop, however, our storefront widget which is what customers see is fully responsive on mobile devices. Finally if you allow us to serve again by installing the app, we will ensure we resolve the theme issue you were having.
Excellent customer service. I got stuck with one of the features and tech support helped me every step of the way. I look forward to running auctions on our website
Top support from Shakil, always understanding, friendly and knowledgeable. Thank you!
Reliable and easy to use. Excellent tech support. We’ve had a lot of success with it! No question it’s worth the subscription fees.