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Shakil is AMAZING! Support is superior! If he is the face of this company, then this company is going places!!! One of the best encounters, technically and personally, I've ever experienced.
Shakil was amazing in helping me get the auction up and running. 5/5 would recommend!
Excellent support from Shakil regarding improving customer experience with auction collections.
good service
good support app
I have had quite a few questions for customer support since I integrated this app with my store. Whether it's finding practical solutions to a problem I am facing, or needing the developers to update a problem on the backend, customer support is always there and willing to help. There are still some features I would love to see added to the platform to make it even more user friendly and enhance the customer's experience. That being said, I like this product. Auction Today has been a big help to me and streamlining how my business is run.
Very easy-to-use app and integrates well with 2.0 themes using the app embedding. Had trouble with the widget showing up right away but support was quick to help and got everything soothed over.
The one feature I would really like to see would be one to enable proxy bidding, as that's becoming a standard on all online auction tools.
It's very easy to navigate to what you want to do, as well as good explanations of what each setting does. Another setting I would like to see would be to be able to hide the quantity button on the product pages. There is currently the option to hide the payment, add to cart, and price. Being able to hide the quantity would clean the page up more.
Overall it has been a great, user-friendly app.
We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better auction functionality.
In addition we already have functionality to hide the quantity, price etc, would you mind please reach to our live support team, they will be able to fic it in a minute.
Thank you
Atendimento rápido, eficiencia
This review is left pre auction ending however I was unable to get the widget to work and support fixed it with lightning speed. Will post an update once I see how the checkout experience is. Great app so far!!
Edit... The support for this app has been beyond amazing getting everything dialed in just like I wanted it. Great team at Auction Today. Keep up the great work!
Very responsive and helpful support. Just getting started on auction journey. Some more refinement around the formatting of system generated email would be nice for future releases.
We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better auction functionality.
Thank you
Customer Service is fantastic...still trying to learn the app, but the customer service is great.