优化
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First off, i couldn't set up an auction without them installing it for us. Then, we realize customers cant see the current bids or countdowns unless logged in. It took them over 4 days to figure it out. When they "fixed" it- 2 days after our auction ended- we realized we were getting emails from customers saying they couldn't order art from us because all of the variants and add to cart were not visible on google chrome. Unbelievable. Don't risk it!
I recently downloaded and started using Auction Today for my Shopify store, and I couldn't be happier with the results. This app has added a whole new dimension to my online business. The setup process was straightforward and user-friendly. Within minutes, I had my first auction up and running. I had a couple of questions during the initial setup, and the customer support team was incredibly responsive and helpful. They quickly resolved my queries.
Very easy-to-use app and integrates well with 2.0 themes using the app embedding. Had trouble with the widget showing up right away but support was quick to help and got everything soothed over.
The one feature I would really like to see would be one to enable proxy bidding, as that's becoming a standard on all online auction tools.
It's very easy to navigate to what you want to do, as well as good explanations of what each setting does. Another setting I would like to see would be to be able to hide the quantity button on the product pages. There is currently the option to hide the payment, add to cart, and price. Being able to hide the quantity would clean the page up more.
Overall it has been a great, user-friendly app.
We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better auction functionality.
In addition we already have functionality to hide the quantity, price etc, would you mind please reach to our live support team, they will be able to fic it in a minute.
Thank you
I had almost immediate help when i could not solve a problem i tried another app and this one is by far superior. it is so user friendly and the customer service was fast and super helpful. I would highly recommend. I sell auction style and also buy it now on my website.
We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better auction functionality.
Thank you
Very responsive and helpful support. Just getting started on auction journey. Some more refinement around the formatting of system generated email would be nice for future releases.
We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better auction functionality.
Thank you
My team is using this app weekly and once in a while we need the team's help in resetting something or helping with another issue. Mack helped me on an issue and was quick to reset it for me so I can continue working. Great team you have on this app! Highly recommend.
We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep getting better.
Thank you
Great support via the chat option. I am testing out the functionality and was struggling to get the auction widget to show. Sam very quickly jumped on my issue and resolved it immediately - thank you!
Very helpful
Excellent customer support. Sam was quick, and helped every question I had.
Fast and friendly customer service! I downloaded the app today, had some trouble setting it up and I reached out via the messaging app. The customer service rep was AWESOME! Now I'm all set to launch our auction tomorrow!
