Auction Today , 140 条评论

整体评分
4.8
每个评分等级的数量
  • 96% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2024年3月19日

I experienced significant issues with this app, leading to two instances where it disrupted my store's functionality.

The mobile interface freezes when attempting to access features not included in my subscription plan.
Furthermore, the starter plan, priced at $9/month, lacks automation for basic tasks, relegating even email notifications to a "premium" feature.

My encounters with customer service were particularly disappointing. Their responses felt dismissive and unhelpful, leaving me with the impression that my concerns were an inconvenience rather than valid issues needing resolution.

Ultra Ferric
美国
9天 人在使用应用
Apex Apps已回复 2024年3月20日

Thank you for your review. As you can see from dozens of other reviews we pride ourselves in providing top-notch customer service, I believe there was some confusion on what was causing the issue with your theme, as you may already know there are 100s of themes in Shopify Ecosystem and if its something specific to your theme we would have been happy to work with you to identify the issue. In terms of the starter plan, we clearly specify in our pricing section, what is included in what plan. On the point of the mobile interface, App's admin interface is fairly complex and feature-rich and hence best suited for a desktop, however, our storefront widget which is what customers see is fully responsive on mobile devices. Finally if you allow us to serve again by installing the app, we will ensure we resolve the theme issue you were having.

2023年11月16日

Extremely difficult to use and implement. Features are unnecessarily confusing and doesn't mesh well, requiring a "widget" to be installed on your site.

Game of Cards
美国
6分钟 人在使用应用
2023年9月30日

A falta de explicacao para uma pessoa colocar a app activa na loja. Nao existe ajuda viavel para a aplicacao. nao aconselho a ninguem

DecisionSage
葡萄牙
10天 人在使用应用