Avaliações (349)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
27 de outubro de 2024

Hi Andy! I have not had any response after numerous attempts and Shopify support has also contacted you.
YOUR APP RUINED MY 3 STORES!!!!
SO HERE IS YOUR REVIEW FOR YOUR APP!!!!

After spending weeks with 2 developers of 2 different themes i bought, both of the problems were caused by your app, in which you did reply on one of my stores and denied it.

While working on my main store this is what they said,
Hello there,

Upon investigation, we discovered that the issue you are facing for your store regarding the sales is caused by the product structural data issue. As we want to let you know that the issue is happening because of the review app which you are using. As their aggregate data is not passed the Google search results as shown in the snapshot below.

As this issue will cause Google SEO issues because of the incomplete product structural data.

Your app has not let my stores be seen on google at all and this store I was about to shut down because it had zero traffic and no sales for months.

Well, I went with Judge.me review app yesterday and got a few reviews up and had a sale on this store in less than 24hrs today. I am having to manually redo my reviews because you REFUSE to answer me or give me a csv file for the 1500+ reviews i lost for 3 stores.

Have a great day! Deleting your app now. I will be sure and review your app from my other 2 stores soon.

DO NOT DOWNLOAD THIS APP ON YOUR STORE IF YOU WANT TRAFFIC AND SALES. READ ABOVE WHAT THEME DEVELOPERS FOUND THIS APP DID TO MY 3 STORES!

Bon Bon Bird Toys
Estados Unidos
8 meses usando o app
27 de outubro de 2024

I GAVE YOU DAYS TO RESPOND & GET ME A CSV FILE OF MY REVIEWS & NO RESPONSE. SO, HERES MY REVIEW OF WHAT YOUR APP DID TO ALL 3 OF MY STORES WITH PROOF!
HAVE A GREAT DAY!

I would give zero if i could! This app will ruin your store DO NOT DOWNLOAD! This is my 3rd store it has ruined on a new theme.

From Shopify support.
Here is what they said,
Vikki here, from Shopify's Theme Support. Angelica reached out to us about your conversation with them.

I've taken a look at the issue you're having with a Broken HTML error showing in your Monk theme.

Monk theme 'Broken HTML' error

I see what you mean Carrie!

I've checked this out, and it looks like the Audien Reviews edited a theme file related to the product template, but not exactly the file required for the app installation. This seems to be something of a conflict between this app and the Monk theme.

This change was causing strange behaviour on the Recently viewed section and leading to the error shown in the Theme Editor.

I have 3 stores I stupidly used this app on & after spending weeks with 2 developers of 2 different themes i bought, both of the problems were caused by this app.

While working on my main store this is what Theme Developers said,
Hello there,

Upon investigation, we discovered that the issue you are facing for your store regarding the sales is caused by the product structural data issue. As we want to let you know that the issue is happening because of the review app which you are using. As their aggregate data is not passed the Google search results as shown in the snapshot below.

As this issue will cause Google SEO issues because of the incomplete product structural data.

Your app has not let my stores be seen on google at all and this store I was about to shut down because it had zero traffic and no sales for months.

Well, I went with Judge.me review app yesterday and got a few reviews up and had a sale on this store in less than 24hrs today. I am having to manually redo my reviews because you REFUSE to answer me or give me a csv file for the 1500+ reviews i lost for 3 stores.

IF YOU DON'T WANT TRAFFIC OR SALES THEN ADD THEIR APP!!! BEWARE IT WILL RUIN YOUR STORE

Oliver & Company Montessori Toys
Estados Unidos
8 meses usando o app
27 de outubro de 2024

I would give zero if i could! This app will ruin yuour store DO NOT DOWNLOAD! This is my 3rd store it has ruined on a new theme.

From Shopify support.
Here is what they said,
Vikki here, from Shopify's Theme Support. Angelica reached out to us about your conversation with them.

I've taken a look at the issue you're having with a Broken HTML error showing in your Monk theme.

Monk theme 'Broken HTML' error

I see what you mean Carrie!

I've checked this out, and it looks like the Audien Reviews edited a theme file related to the product template, but not exactly the file required for the app installation. This seems to be something of a conflict between this app and the Monk theme.

This change was causing strange behaviour on the Recently viewed section and leading to the error shown in the Theme Editor.

I have 3 stores I stupidly used this app on & after spending weeks with 2 developers of 2 different themes i bought, both of the problems were caused by this app.

While working on my main store this is what Theme Developers said,
Hello there,

Upon investigation, we discovered that the issue you are facing for your store regarding the sales is caused by the product structural data issue. As we want to let you know that the issue is happening because of the review app which you are using. As their aggregate data is not passed the Google search results as shown in the snapshot below.

As this issue will cause Google SEO issues because of the incomplete product structural data.

Your app has not let my stores be seen on google at all and this store I was about to shut down because it had zero traffic and no sales for months.

Well, I went with Judge.me review app yesterday and got a few reviews up and had a sale on this store in less than 24hrs today. I am having to manually redo my reviews because you REFUSE to answer me or give me a csv file for the 1500+ reviews i lost for 3 stores.

IF YOU DON'T WANT TRAFFIC OR SALES THEN ADD THEIR APP!!! BEWARE IT WILL RUIN YOUR STORE

True Colour Beauty
Estados Unidos
5 meses usando o app
30 de maio de 2024

This app has several issues--
1) There is a persistent flickering issue in mobile.
2) When manually adding a review, the image quality significantly decreases
3) When you open the import review popup, the filters change automatically after the reviews are imported.
4) There's no option to export reviews.

Live Stylers- Modern Lifestyle Essentials
Estados Unidos
16 dias usando o app
16 de abril de 2024

This APP did not work for me. After I installed it, I kept having issues with my shopping cart and unable to click the products and go to shopping cart. With very little help from the APP maker, I was lucky that I had my shopping cart back. It took Audien more than two days to fix this issue as my customers were unable to complete any purchase. I do not recommend this.

newme
Canadá
Aproximadamente 20 horas usando o app
Audien.ai deixou uma resposta 19 de abril de 2024

Hello, we checked your theme files at the time, and it was an issue with the theme files. Our app doesn't modify these, which is why it took some time to coordinate. We hope to continue serving you if possible.😁

25 de fevereiro de 2024

The app doesn't work anymore? Please let me know what happened or fix it..

ElziKids.nl
Países Baixos
16 dias usando o app
Audien.ai deixou uma resposta 26 de fevereiro de 2024

Sorry for the inconvenience. What issues did you encounter while using it? We're here to assist you anytime.😀

20 de março de 2024

Terra trenzzy
Índia
Aproximadamente 2 meses usando o app