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I regret ever installing the Audien Reviews app. First off, their customer support is absolutely terrible. I reached out multiple times regarding issues, and all I got were generic responses that didn’t solve anything. It’s as if they don’t care once you’ve installed the app.
To make things worse, their app creates serious issues in Google Search Console, particularly with ratings and reviews. ...
Hi Andy! I have not had any response after numerous attempts and Shopify support has also contacted you.
YOUR APP RUINED MY 3 STORES!!!!
SO HERE IS YOUR REVIEW FOR YOUR APP!!!!
After spending weeks with 2 developers of 2 different themes i bought, both of the problems were caused by your app, in which you did reply on one of my stores and denied it.
While working on my main store this is what ...
I GAVE YOU DAYS TO RESPOND & GET ME A CSV FILE OF MY REVIEWS & NO RESPONSE. SO, HERES MY REVIEW OF WHAT YOUR APP DID TO ALL 3 OF MY STORES WITH PROOF!
HAVE A GREAT DAY!
I would give zero if i could! This app will ruin your store DO NOT DOWNLOAD! This is my 3rd store it has ruined on a new theme.
From Shopify support.
Here is what they said,
Vikki here, from Shopify's Theme Support. Angelica ...
I would give zero if i could! This app will ruin yuour store DO NOT DOWNLOAD! This is my 3rd store it has ruined on a new theme.
From Shopify support.
Here is what they said,
Vikki here, from Shopify's Theme Support. Angelica reached out to us about your conversation with them.
I've taken a look at the issue you're having with a Broken HTML error showing in your Monk theme.
Monk theme 'Broken ...
This app has several issues--
1) There is a persistent flickering issue in mobile.
2) When manually adding a review, the image quality significantly decreases
3) When you open the import review popup, the filters change automatically after the reviews are imported.
4) There's no option to export reviews.
This APP did not work for me. After I installed it, I kept having issues with my shopping cart and unable to click the products and go to shopping cart. With very little help from the APP maker, I was lucky that I had my shopping cart back. It took Audien more than two days to fix this issue as my customers were unable to complete any purchase. I do not recommend this.
Hello, we checked your theme files at the time, and it was an issue with the theme files. Our app doesn't modify these, which is why it took some time to coordinate. We hope ...
The app doesn't work anymore? Please let me know what happened or fix it..
Sorry for the inconvenience. What issues did you encounter while using it? We're here to assist you anytime.😀