Audien ‑ Ali & Product Reviews

Audien ‑ Ali & Product Reviews

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (349)
Developer
Audien.ai

Product reviews app help you collect reviews, import reviews and display reviews. Build trust fast.

Audien Reviews simplifies collecting, showcasing, and managing product reviews to build trust & increase sales for your store. Collect product reviews with photos through review requests. Build trust by displaying text & photo reviews with attractive widgets on your storefront. Utilize product reviews & ratings to boost customer confidence, drive conversions, and increase sales. Seamlessly integrate with your store theme. It's an excellent alternative to apps like Loox, Judge.me and Ali Reviews.

Audien Reviews simplifies collecting, showcasing, and managing product reviews to build trust & increase sales for your store. Collect product reviews with photos through review requests. Build trust by displaying text & photo reviews with attractive widgets on your storefront. Utilize product reviews & ratings to boost customer confidence, drive conversions, and increase sales. Seamlessly integrate with your store theme. It's an excellent alternative to apps like Loox, Judge.me and Ali Reviews. more
  • Collect product reviews and ratings effortlessly via automatic email requests
  • Nice product review widgets on any page & device to boost customer trust & sales
  • Reward customers with discounts to incentivize product reviews & repeat buys
  • All-in-one product review management, bulk review import from AliExpress and CSV
  • Multilingual product review widget fits any theme & market, maximizes sales
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Loox ‑ Product Reviews App, LAI Product Reviews Ali Review, Air: Product Reviews app & UG, Yotpo Product Reviews & UGC, Product Reviews, Judge.me Product Reviews

Pricing

Starter

Free

  • Show 6 reviews per product
  • 50 monthly review request emails
  • All widgets
  • Photo Reviews
  • Review importer
  • Product grouping
  • SEO

Growth

$9 / month

  • Unlimited reviews per product
  • 300 monthly review request emails
  • All Starter features
  • Video review
  • Product grouping

7-day free trial

Advanced

$29 / month

  • 1500 monthly review request emails
  • All Growth features
  • Auto translate reviews
  • Remove Audien branding

7-day free trial

Unlimited

$99 / month

  • Unlimited review request emails
  • All Growth features
  • Auto translate reviews
  • Remove Audien branding

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (349)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive customization options, and seamless Shopify integration. They value the ability to import reviews from platforms like AliExpress, boosting store credibility effortlessly. The free service, offering robust features at no cost, along with responsive customer support, is frequently praised. Merchants also note a positive impact on sales and customer engagement due to the trust and credibility from displayed reviews.

October 27, 2024

Hi Andy! I have not had any response after numerous attempts and Shopify support has also contacted you.
YOUR APP RUINED MY 3 STORES!!!!
SO HERE IS YOUR REVIEW FOR YOUR APP!!!!

After spending weeks with 2 developers of 2 different themes i bought, both of the problems were caused by your app, in which you did reply on one of my stores and denied it.

While working on my main store this is what they said,
Hello there,

Upon investigation, we discovered that the issue you are facing for your store regarding the sales is caused by the product structural data issue. As we want to let you know that the issue is happening because of the review app which you are using. As their aggregate data is not passed the Google search results as shown in the snapshot below.

As this issue will cause Google SEO issues because of the incomplete product structural data.

Your app has not let my stores be seen on google at all and this store I was about to shut down because it had zero traffic and no sales for months.

Well, I went with Judge.me review app yesterday and got a few reviews up and had a sale on this store in less than 24hrs today. I am having to manually redo my reviews because you REFUSE to answer me or give me a csv file for the 1500+ reviews i lost for 3 stores.

Have a great day! Deleting your app now. I will be sure and review your app from my other 2 stores soon.

DO NOT DOWNLOAD THIS APP ON YOUR STORE IF YOU WANT TRAFFIC AND SALES. READ ABOVE WHAT THEME DEVELOPERS FOUND THIS APP DID TO MY 3 STORES!

Bon Bon Bird Toys
United States
8 months using the app
October 27, 2024

I GAVE YOU DAYS TO RESPOND & GET ME A CSV FILE OF MY REVIEWS & NO RESPONSE. SO, HERES MY REVIEW OF WHAT YOUR APP DID TO ALL 3 OF MY STORES WITH PROOF!
HAVE A GREAT DAY!

I would give zero if i could! This app will ruin your store DO NOT DOWNLOAD! This is my 3rd store it has ruined on a new theme.

From Shopify support.
Here is what they said,
Vikki here, from Shopify's Theme Support. Angelica reached out to us about your conversation with them.

I've taken a look at the issue you're having with a Broken HTML error showing in your Monk theme.

Monk theme 'Broken HTML' error

I see what you mean Carrie!

I've checked this out, and it looks like the Audien Reviews edited a theme file related to the product template, but not exactly the file required for the app installation. This seems to be something of a conflict between this app and the Monk theme.

This change was causing strange behaviour on the Recently viewed section and leading to the error shown in the Theme Editor.

I have 3 stores I stupidly used this app on & after spending weeks with 2 developers of 2 different themes i bought, both of the problems were caused by this app.

While working on my main store this is what Theme Developers said,
Hello there,

Upon investigation, we discovered that the issue you are facing for your store regarding the sales is caused by the product structural data issue. As we want to let you know that the issue is happening because of the review app which you are using. As their aggregate data is not passed the Google search results as shown in the snapshot below.

As this issue will cause Google SEO issues because of the incomplete product structural data.

Your app has not let my stores be seen on google at all and this store I was about to shut down because it had zero traffic and no sales for months.

Well, I went with Judge.me review app yesterday and got a few reviews up and had a sale on this store in less than 24hrs today. I am having to manually redo my reviews because you REFUSE to answer me or give me a csv file for the 1500+ reviews i lost for 3 stores.

IF YOU DON'T WANT TRAFFIC OR SALES THEN ADD THEIR APP!!! BEWARE IT WILL RUIN YOUR STORE

Oliver & Company Montessori Toys
United States
8 months using the app
October 27, 2024

I would give zero if i could! This app will ruin yuour store DO NOT DOWNLOAD! This is my 3rd store it has ruined on a new theme.

From Shopify support.
Here is what they said,
Vikki here, from Shopify's Theme Support. Angelica reached out to us about your conversation with them.

I've taken a look at the issue you're having with a Broken HTML error showing in your Monk theme.

Monk theme 'Broken HTML' error

I see what you mean Carrie!

I've checked this out, and it looks like the Audien Reviews edited a theme file related to the product template, but not exactly the file required for the app installation. This seems to be something of a conflict between this app and the Monk theme.

This change was causing strange behaviour on the Recently viewed section and leading to the error shown in the Theme Editor.

I have 3 stores I stupidly used this app on & after spending weeks with 2 developers of 2 different themes i bought, both of the problems were caused by this app.

While working on my main store this is what Theme Developers said,
Hello there,

Upon investigation, we discovered that the issue you are facing for your store regarding the sales is caused by the product structural data issue. As we want to let you know that the issue is happening because of the review app which you are using. As their aggregate data is not passed the Google search results as shown in the snapshot below.

As this issue will cause Google SEO issues because of the incomplete product structural data.

Your app has not let my stores be seen on google at all and this store I was about to shut down because it had zero traffic and no sales for months.

Well, I went with Judge.me review app yesterday and got a few reviews up and had a sale on this store in less than 24hrs today. I am having to manually redo my reviews because you REFUSE to answer me or give me a csv file for the 1500+ reviews i lost for 3 stores.

IF YOU DON'T WANT TRAFFIC OR SALES THEN ADD THEIR APP!!! BEWARE IT WILL RUIN YOUR STORE

True Colour Beauty
United States
5 months using the app

Support

App support provided by Audien ‑ Ali & Product Reviews.

Developer

Audien.ai

HCHY, LAC, LA, CA, 90001, US

Launched

August 31, 2023

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • Edit products

    Products or collections

  • View orders

    All order details for the last 60 days

  • Edit your Online Store

    Theme

  • Edit other data

    Locales or price rules

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