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Love working with Aument - Sacha & Mario, they really take a customer first approach in understanding our objectives with price and promotions, helping us execute (even until late hours of the night) and making last minute adjustments where necessary.
Highly recommend anyone to leverage Aument who want to level up their pricing and promotions strategy!
I signed up for the free trial to test the service, but it ended up not being what I was looking for. I went over the trial period by just two days and was charged $350. When I requested a refund, they refused, claiming Shopify was at fault, even though they could have easily issued the refund themselves.
On top of that, the app isn’t customizable at all. They try to turn you into a client through the app, so it’s more like a marketing tool for their agency rather than a functional app. Overall, the experience felt misleading and unhelpful.
Hi Aaron,
Thank you for your feedback. I understand how frustrating this must have been. Shopify typically sends reminders before the trial ends, so the overlap you mentioned is unusual, as our system automatically tracks the trial period.
Regarding customization, while we aren’t an agency, we do offer consultancy to help customers implement new features, like competitor pricing in your case.
I’d be happy to assist you in working with Shopify’s support to review the situation. Feel free to reach out if you need any help with the process.
Best regards,
Mary
Has completely changed how we approach pricing and new product launches. Has taken the question of what we should be doing for our marketing calendar away and added clarity.
Thank you! We're excited to have you with us and thrilled that our platform is making such a positive impact on your strategy - Mario
Aument is great as it makes it simple to create custom pop ups and emails - welcome flows, newsletters, mass email blasts..etc. The user interface is easy to use and intuitive. Anytime I have a question the Aument team is quick to respond and offer a solution.
Hi Lucy, thank you for the great review. We're glad that you find Aument easy to use. Our team loves working with you!
- Sacha
It's so important for us to reach everyone who could benefit from our supplements and, until we started using Aument, we didn't realize how many eager buyers we were missing! The platform identified opportunities that helped us recover customers and turn them into recurring clientele. Highly recommended.
Team FY you're the best! We loved to read this. THANK YOU for sharing and growing with Aument.
I was new to using the app, and the customer support was amazing! Emilio helped me get things set up properly, listened to my concerns, and was able to solve my issues. Thank you!
Emilio is the best! We're so proud of our founder-led customer service. Hope Aument continues to bring you more sales, and more happy shoppers!
probe muchas de estas aplicaciones, aument por lejos la mejor! tienen un customer service, activo 24 / 7 . Que me ayudaron a aumentar mis ventas a traves de todas sus integraciones. muy amigable al usar y facil leer los resultados para poder realizar buenos analisis post camapanas.
¡¡Nos hacen sonrojar equipo Kankay!! No saben cuánto gusto nos da ver que sus ventas crecen y que les haya sido fácil. ¡Gracias por sus palabras!
Uso la aplicación para mandar newsletters y carritos abandonados, muy intuitiva y fácil de usar. Siento que podrían explorar muchas funcionalidades que aún no tienen
La app es genial, muy amigable para aquellos que no tienen mucha experiencia. La atención por parte del equipo siempre es buena, siempre dispuestos a ayudarte con cualquier duda
So kind! Nos hicieron el día con este review, ¡gracias equipo Terret!
Me gusta mucho la app, en general aporta a la solución de carrito abandonado tanto para email como para sms. Creo que aun puede seguir mejorando, sobre todo en integrar mejor info con shopify (que el abandoned checkout sea el mismo reporte que el de aument). La otra es que el equipo de aument me ha prestado mucho soporte lo que me ha ayudado bastante.
Qué alegria que les haya sido fácil de usar, ¡es todo lo que queremos! Seguimos mejorando, gracias a sus aporaciones y retro. ¡Gracias equipo O-live&Co!