Koi ‑ Auspost Labels Automated

Koi ‑ Auspost Labels Automated

定价
$49/月起。 提供免费试用。
评分
3.0 (9)
开发人员
Checkout Chick

打印MyPost/eParcel等标签,结账费率,库存同步,条形码和订单管理

Koi是一个增强AI的电子商务订单管理系统,简化了运输、库存和运营。它与Shopify和Etsy等平台集成,提供一键式运输、实时费率和发票打印。主要功能包括跨渠道的库存同步、批发和经销商支持、卓越的客户服务工具和仓库管理。它还提供条形码扫描、订单照片捕捉、称重和AI驱动的客户服务和产品支持。

Koi是一个增强AI的电子商务订单管理系统,简化了运输、库存和运营。它与Shopify和Etsy等平台集成,提供一键式运输、实时费率和发票打印。主要功能包括跨渠道的库存同步、批发和经销商支持、卓越的客户服务工具和仓库管理。它还提供条形码扫描、订单照片捕捉、称重和AI驱动的客户服务和产品支持。 更多
  • 一键式运输和发票打印,快速订单履行
  • 打印运输标签
  • 跨多个销售渠道的实时库存同步

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语言

英语

这款应用未翻译成简体中文

适配以下产品:

  • Australia Post
  • Auspost
  • MyPost
  • Scales
  • eParcel

定价

Basic

$49 /月

  • 无限制运输 - 无每标签费用
  • 1个用户
  • 1个商店库存同步
  • 每月最多500个订单
  • 预定义包裹
  • 多承运人

14 天免费试用

Pro Unlimited

$299 /月

或 $2,388/年(可节省 33%)

  • 所有Basic功能
  • + 无限用户
  • + 无限商店库存同步
  • + 无限订单
  • 优先支持和一对一入门指导

14 天免费试用

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (9)

整体评分
3
每个评分等级的数量
  • 67% 的评分是 5 星
  • 11% 的评分是 4 星
  • 11% 的评分是 3 星
  • 0% 的评分是 2 星
  • 11% 的评分是 1 星
编辑时间:2024年9月5日

Whilst this app does appear quite powerful, it was unfortunately not what I had expected it to be.


I did persist in attempting to make use of it for some months, and new features were added and some reported bugs fixed, but I still found challenges in making use of certain features.


Having attempted to communicate with the apps support team on these perceived issues, I did not receive the support that I had hoped for. Attempting to escalate these concerns similarly did not result in what I would consider a positive outcome.


In order to give benefit of the doubt, as things can always improve and other users may not experience the same outcomes, I have decided it best not to give specifics this time.

Platima Tinkers Shop
澳大利亚
3个月 人在使用应用
Checkout Chick已回复 2024年8月19日

Thank you for sharing your feedback. I would like to address the points you raised to ensure there’s clarity regarding the situation:

Billing: Your account was charged in accordance with the paid plan you selected, which clearly outlines the billing structure. If you select the paid plan, you get charged, if you select free, you don’t get charged. The billing is done through the Shopify App Store. For your account, we refunded this charge.

Inventory Sync: We have records indicating multiple offers to assist with syncing your inventory from Shopify. Our team was prepared to support you in resolving these issues effectively. There never has been any policy against inventory resync. It is a process we have done numerous times and will do whenever a customer requests it.

Support Queries: It’s crucial to emphasise the importance of using our designated support channels—support email, live chat, and our support phone number—to ensure efficient and organised communication. Contacting individual staff members directly by email, can lead to delays and miscommunication. I would also like to note that during the period in question, the only missed communications reported were when a staff member was overseas attending to family matters. Our records show no complaints through our standard channels during this time, and feedback on our forums by yourself was overwhelmingly positive about our software’s capabilities. We have made multiple avenues available precisely to avoid such issues and ensure that every query is properly addressed. We pride ourselves in being available to assist whenever we can day or night.

Forum Activity: Our forum policies strictly prohibit any disrespectful conduct, including calling anyone a liar. We're a small tight-knit group and we received unprecedented complaints about your activity on the forum after which, content that lacked value was removed.

Account Termination: The termination of your new account was triggered by automatic security measures designed to prevent fraudulent activity, based on the use of fake details used to create the new account.

Despite multiple attempts by myself to address these issues directly with you, it appears they were not resolved to your satisfaction. We take these matters seriously and maintain records to support all actions taken by our team. Our priority is to ensure a fair and secure experience for all our users.

- John

Addendum:
We would like to address the reviewer’s actions in relation to their claims. After a thorough review of the situation, we believe certain aspects of the reviewer’s behaviour were not fully transparent:

1. Misrepresentation of Billing: The reviewer failed to mention that they selected a paid plan, which clearly outlined the billing terms. Additionally, they did not disclose that a refund had been provided.

2. False Accusations: The reviewer claimed they were called a liar on our forum. We have strict policies against disrespectful conduct, and there is no evidence to support this accusation. Content removed was due to its lack of value, not as a personal attack.

3. Use of False Information: The reviewer attempted to create a new account using fake details, triggering our fraud prevention systems. This was an attempt to bypass legitimate processes.

4. Omission of Support Protocols: The reviewer ignored our recommended support channels, which contributed to delays. Clear communication through our official channels would have expedited the resolution of their issues.

We maintain detailed records to support the accuracy of our statements and actions. Ethical engagement is crucial in any review process, and we encourage fair and transparent feedback from all users.

2020年3月29日

This is a great app for getting lots of data from orders into your My Post Business account easily. It worked really well for what I needed at the moment and so fantastic that it is free!
The support team are genuinely really great to deal with. My only feedback was some quick instructions on how to navigate the installation and use the app. But overall couldn't recommend it more.

Noble Kind
澳大利亚
大约2个月 人在使用应用
2021年3月16日

This app has saved me hours of time! I highly recommend using this app. It is easy to use, and import your orders!

Cranel
澳大利亚
9天 人在使用应用
2021年9月11日

Seems to support International but I couldn't get it working correctly which was a deal breaker. Reached out for support but seems the very emphatic offer to help for something free has expired. Shame as the domestic stuff works from my testing.

BotBitz
澳大利亚
23天 人在使用应用
2020年11月7日

Brilliant. Honestly, we were tearing our hair out before we discovered this wonderful (FREE!!!) app. Simple to use, highly effective - absolutely brilliant, thank you

FlexiGardenFrames
澳大利亚
大约22小时 人在使用应用

支持

应用支持由 Checkout Chick 提供。

或访问支持门户

开发人员

Checkout Chick

60 Parkinson Ave, South Turramurra, NSW, 2074, AU

推出日期

2020年2月4日

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