Australia Post Rates & Labels

a comprehensive app with a lot of features and good support

Sibi, was very helpful and guided me in the right direction to fix my issue

I use this app to consolidate my customer information onto my shipping label as well as integrating the Australia Post rates which are linked to my account using this Australia Post Rates & Labels, very easy to set up from the app

I was in desperate need of support.
I received excellent support from Sibi.
The immediate problem was solved
But I was also provided with additional insights as to how to better us the app.
Your expertise and patience were greatly appreciated.

The team is super helpful in addressing my concerns

Addina M was outstanding! I was so amazed to get a called very soon after downloading the app which I have never experienced before. After sharing my screen with Addina she walked me through the whole process. I would have been stuck and confused on my own for sure. Addina answered all my questions and made sure I was confident before she left the Zoom meeting. What service and I haven't even started using the app yet!

I have had a great start up experience with Sibi and the plugin hive team. They have been very efficient with helping me setup the app and have been very fast with communication.

If every company gave the same support as these guys, running a small business would be easy. I had a few issues setting up international shipping so I contacted them and they jumped on to my site and fixed it for me in no time. If you use Shopify in Australia I would highly recommend using this app.

Great service, very prompt and helpful. The app even though we have only had it for 2 days seems to be what we are looking for thus far.

Easy to integrate. Positive note is the almost immediate support you receive. Sagar was extremely respectful about the issue I had and created a zoom call in which the issue was solved in almost one minute.