Australia Post Rates & Labels

Aust Post Rates & Labels plugin is great and the helpdesk is superb! Anees and Mithun have been absolutely incredible with a couple of issues I've run into - they have worked tirelessly, and with understanding and expertise, to resolve the issues for our team. Can't recommend them highly enough.

These guys are legends. Best support. Thanks, team. It was a bit complicated to setup but these guys will help you like it's their own website.

I am totally blown away at the level of customer service I have received today! Shortly after downloading the app I received a phone call asking if I needed any help with anything and sure enough I did. Anees was so very patient with me and incredibly helpful!

I have started using this App for approximately 3 weeks and I find it easy to use and much quicker than what i used before .
It is a simple but effective tool which after using it a few times is quite simple which is what you would want .
The less Mouse clicks the better
Support is very quick in responding and very helpfull.

I use this app to consolidate my customer information onto my shipping label as well as integrating the Australia Post rates which are linked to my account using this Australia Post Rates & Labels, very easy to set up from the app

I was in desperate need of support.
I received excellent support from Sibi.
The immediate problem was solved
But I was also provided with additional insights as to how to better us the app.
Your expertise and patience were greatly appreciated.

Addina M was outstanding! I was so amazed to get a called very soon after downloading the app which I have never experienced before. After sharing my screen with Addina she walked me through the whole process. I would have been stuck and confused on my own for sure. Addina answered all my questions and made sure I was confident before she left the Zoom meeting. What service and I haven't even started using the app yet!

I have had a great start up experience with Sibi and the plugin hive team. They have been very efficient with helping me setup the app and have been very fast with communication.

If every company gave the same support as these guys, running a small business would be easy. I had a few issues setting up international shipping so I contacted them and they jumped on to my site and fixed it for me in no time. If you use Shopify in Australia I would highly recommend using this app.

Great service, very prompt and helpful. The app even though we have only had it for 2 days seems to be what we are looking for thus far.