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We recently made the switch from our previous shipping app, Addition (AMP), to PluginHive's Australia Post Rates and Labels app, and the difference has been night and day.
The main catalyst for our move was the support from our old app, which can only be described as terrible. In complete contrast, the support team at PluginHive has been absolutely outstanding. Setting up accurate shipping rules can be complex, but every single time I contacted the PluginHive team, they responded within hours. Their replies were always concise, highly technical, and packed with the exact helpful information we needed to map out our business contract requirements.
Thanks to their fast turnaround times and excellent customer service, what could have been a stressful migration was made completely seamless. If you are running an e-commerce store in Australia and need a reliable Australia Post integration backed by a team that actually stands by their product, I cannot recommend PluginHive highly enough. Five stars!
Thank you for your review! We’re glad to support your Australia-based darts and accessories store by helping you accurately pack products into the right boxes, display Australia Post shipping rates for both domestic and international orders, and generate shipping labels seamlessly using AU Post eParcel services.
We're also happy to hear that your migration experience was smooth and that our team could assist with configuring your shipping rules and business contract requirements.
We truly appreciate your recommendation and kind words about our support. If you have any questions, feel free to reach out!
Great customer support. The team zoom called and fixed an issue I was having very quickly and explained how best to utilise.
Thank you for your review! We're glad we could connect with you via a live Zoom call and help you automate domestic shipping with your AU Post MyPost Business account, for your bike parts store based in Australia.
If you ever need additional support, don't hesitate to reach out!
Great customer support - I had a user issue which I could not resolve - they jumped online and had my problem sorted in 2 minutes.
Thank you for your review! We're glad we could connect with you promptly via a live Zoom call to help you integrate your Australia Post eParcel and StarTrack accounts and streamline shipping for your Australia-based store specialising in greeting cards.
Feel free to reach out if you need any further assistance!
Wonderful support! Very professional and patient. And I was able to fix the issue I had right away.
Thank you for your review! We're glad to help you automate shipping with your AU Post MyPost Business account, display live rates, and print shipping labels for your Australia-based store specialising in food and nutritional items, shipping to Australia, New Zealand, and the USA.
If you ever need additional support, don't hesitate to reach out!
Very responsive and the video guidance was super helpful. Great service!
Easy to use. Swift and Efficient support when we had an issue.
Super helpful team, talked me through the process very easily, was so much easier than I thought it would be! Thankyou!
Thank you for your review! We’re glad to assist you in integrating your Australia Post MyPost Business account and setting up domestic and international shipping for your Australia-based Apparel store.
If you have any questions, please don't hesitate to reach out.
Thank you to Manohar for being such a great support in setting up my installation.
Thank you for your review! We're glad to help you automate domestic shipping with your AU Post MyPost Business account, print labels within Shopify, and configure AU Post boxes for packing for your Australia-based store specialising in stain removal items.
If you have any questions, feel free to reach out!
These guys are fantastic!
Even at 8.30pm on a friday, I submitted a support request and got a phonecall from a real human within a few minutes and we had my system integration up and running a few minutes later.
I can not speak more highly of this team and the quality of their work.
Thank you for your review! We’re happy to assist you in automating domestic shipping with your Australia Post account and setting up domestic shipping services for your Australia-based store, specialising in Medicare items.
If you have any questions, please don't hesitate to reach out.
I just had a 1 hour Zoom bringing me up to speed on using the app following the sudden departure of a long serving colleague.
Was clear, precise and thorough. Can not speak more highly of this support plus a couple of items were incorrectly input with weight which were sorted. Keep up the good work
Thank you for your review! We’re happy to help you automate shipping using your Australia Post MyPost Business account and configure delivery options for shipping Essential oils from your Shopify store based in Australia.
If you have any questions, feel free to reach out!
