PluginHive Australia Post Ship

We recently made the switch from our previous shipping app, Addition (AMP), to PluginHive's Australia Post Rates and Labels app, and the difference has been night and day.

The main catalyst for our move was the support from our old app, which can only be described as terrible. In complete contrast, the support team at PluginHive has been absolutely outstanding. Setting up accurate shipping rules can be complex, but every single time I contacted the PluginHive team, they responded within hours. Their replies were always concise, highly technical, and packed with the exact helpful information we needed to map out our business contract requirements.

Thanks to their fast turnaround times and excellent customer service, what could have been a stressful migration was made completely seamless. If you are running an e-commerce store in Australia and need a reliable Australia Post integration backed by a team that actually stands by their product, I cannot recommend PluginHive highly enough. Five stars!

We have recently moved over to this App and i have found the staff helpful and able to work through issues. I would recommend this app if you have become frustrated with others who over promise and under perform.

Thank you Sibi so much for your assistance this morning. Even though I had already set up the information in the app beforehand, it was great to have confirmation that everything had been actioned correctly.

I also really appreciate you showing me where to add an additional margin so it can be included in the calculated rates at checkout. That was incredibly helpful.

You were so lovely, patient, and knowledgeable, and it's reassuring to know that I can reach out again if I need any further assistance.

It's refreshing to experience such excellent customer service—it has become quite rare these days. Thank you again for making the process so easy and for providing such outstanding support.