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Addition support is a legend! Fantastic support, and a very-well functioning application. I believe this app is a necessity for any Australian Shopify store wanting to provide their customers with quality shipping options.
Addition support was very responsive, took my calls and offered to customise a few features to suit our online store. Above and beyond - highly recommend!
Very useful app! looking forward to having the option to remove express post at the product level as we can't ship everything by air due to the nature of the product, but helpful in every other way and support is spectacular, always a very quick response (within minutes)
This app has been a miracle sorting out our rather complicated shipping setup. Many rules that we have to have in place due to laws around sending plants within Australia we causing problems within Shopify's default shipping setup. Addition support has helped me every step of the way, has gotten back to me within a very timely manner, and helped to explain things in an easy-to-understand way. Can not recommend this app more if you are looking for help with your shipping and fulfillment problems!
Really great app! Integrated really easy. The Addition team are great and got back to me almost immediately even though they were away in America. No problems at all and I can now ship internationally without hassle. Highly recommend.
Brilliant App, makes your business move at speed and scale. The team at addition were fantastic at on-boarding and their ability to understand how to simplify was first class! Highly recommend
Brilliant App... cannot speak more highly about the support from the Addition team. The automated lodgement, labeling and tracking information make the selling process seamless. Highly recommend it!
Fantastic app, works seamlessly for past several years we have been using it. Any issues it may experience has been dealt by a extremely competent and transparent support team. Which is rare among Shopify App developers. Highly recommended.
This app is essential for all Australian stores. Customer support is very polite and friendly and replies instantly. Highly recommend!
Great app that works seamlessly with Shopify. Really easy to use, support has been great and Laura has been so helpful! We wanted to change the default on a certain field and Laura actioned it immediately.
I used this app to give real time shipping rates for Australia post and it has worked seamlessly. All Australian should consider this essential.
Recently we moved to eParcel (Australia Post's worst software). I emailed Zan to support realtime integration of the eParcel rates, I received an instant response and support for eParcel that our staff just love. Thanks to Zan and the team.