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Finally found an app that does what we intended from the start in a semi elegant way of forwarding customize shipping rates to our customers particularly when we have a wide mix of parcels being sent. What truly sets this company apart for us is the exceptional service provided by Laura. She takes full ownership of her work, which shows in her seamless communication, flexibility in accommodating our requests, and takes the time to understand our business needs as if they were her own. I’d highly recommend them without hesitation!
Can't recommend these guys enough!
Their customer service is on point - they responded to my email within minutes. They proactively resolved my issue and provided me feedback on what the issue was and how to avoid it in the future (my issue was self-inflicted).
As a Busy business owner, it was so refreshing to have received a response so quickly with my issue already resolved!
Thank you so much for your kind words! We’re stoked to hear that you had such a positive experience with our support team. Providing quick and helpful resolutions is what we strive for, and it's great to know we could make things easier for you. If you ever need anything else, we're always happy to help!
Cheers
Team AMP
Great app and great support. Have been using it for 5 years now across 2 eComm businesses.
We love hearing this, and we're grateful for your support! It’s always our goal to provide seamless integration and reliable support. We look forward to continuing to support you as your businesses grows.
Cheers,
- Team AMP
We have used this from the beginning. Constant improvement and always being available to assist are the highlights of the app. This is a stable and solid workhorse that we have relied on and never lets us down. Great Value for money and works perfectly for our shipping requirements.
Thank you for the glowing review! We’re so glad the app has continued to meet your needs and that you’ve found it reliable and valuable over time. Your trust and feedback keep us focused on improving to ensure we always meet the highest standards. We're grateful for your continued support!
- Team AMP
Love this app and the support team! Integrates seamlessly with our Shopify and whenever I have an issue the support team are always there to help look into my problem and come up with a solution. If you’re looking for an Australia post plug-in, this is the one!
Hi Dan, thanks so much for being a loyal user of our app! It’s fantastic to know that both the app and our support have been valuable to your business over the years. We look forward to being a part of your eCommerce journey for many more to come!
- Team AMP
Addition has the best support for an app anywhere in the world. Fast, friendly, knowledgeable and helpful.
Amazing app and even better service from support. They helped us out a lot by getting the shipping to do exactly what we needed it to do, he always replied within a few minutes and even spent his time over the weekend trying to get it sorted for us :)
We have been using this app for a few months now and I would definitely recommend it to everyone!
Very useful app! looking forward to having the option to remove express post at the product level as we can't ship everything by air due to the nature of the product, but helpful in every other way and support is spectacular, always a very quick response (within minutes)
Fantastic app, works seamlessly for past several years we have been using it. Any issues it may experience has been dealt by a extremely competent and transparent support team. Which is rare among Shopify App developers. Highly recommended.
This app is essential for all Australian stores. Customer support is very polite and friendly and replies instantly. Highly recommend!