整體評分
4.4
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年1月25日

I can honestly say that the local Australian agent, Laura, has done nothing but try to assist me with every request. I tried this app a couple of years ago and deleted it due to it being a little glitchy, but reloaded under a different store because of its five-star reviews. I'm not going to suggest that it's an necessarily easy platform to navigate on the first viewing, but once it's set up correctly with the help of the team, it will save you an abundance of time. Stick with it, reach out to Laura, and get the job done. Tim

Peptide Warehouse
澳洲
使用應用程式 2個月
2019年7月10日

The team from Addition provided detailed and fast support for this Shopify App.

I recall reading all the positive reviews on this App so we were looking forward to a positive experience as shipping in an ecommerce store can be a headache. Well we had just a few questions, or maybe a lot of questions and they were very patient and answered every one. All is working well and even after a few months, they continue to offer the same good support at no additional charge.

This app is highly recommended.

The Blue Bowerbird
澳洲
使用應用程式 2個月
2020年4月28日

By far the best customer support I have met in years. They have a comprehensive knowledge base, their developers are very responsive and proactive, and I was able to resolve all additional questions I had. I would highly recommend anybody looking for an AusPost solution to check this app out first, and don't hesitate to reach out for help.

plushteaco
澳洲
使用應用程式 2個月
編輯時間:2020年7月13日

There were a few bumps to iron out due to lack of knowledge. Addition support is AMAZING, incredibly patient, super efficient with responding and very helpful. Thanks so much Addition support.

Doggy Therapy
澳洲
使用應用程式 2個月
2015年11月3日

Thanks so much this app has saved us hours of work and a lot of money! Even a custom alteration is no problem!

Air Plant Decor
澳洲
使用應用程式 大約2個月
2017年8月30日

Great app, great support. This makes calculating postage so much easier & accurate.

Asit
澳洲
使用應用程式 大約2個月
編輯時間:2022年5月2日

The support team are SO helpful, they email back to me really fast, and implements improvements / tweaks ASAP. For $10/month this is a REALLY good app!! Every app always has room for improvements and feature suggestions, but they're happy to work on it!

Lolly Lane
澳洲
使用應用程式 大約2個月
2017年5月30日

It works well and I have had no problems with it at all. All support queries were answered within a reasonable time.

The Chocolate Box Australia
澳洲
使用應用程式 大約2個月
2020年3月11日

It does rates which is great, which you can set up yourself but it's a pain. Handles international well too. Where this falls short is it offers no solution that makes it easier to ship your items. There's a CSV export from inside the app itself which I just found, but it'd be great if it generated a printable label, or a sheet of them.

Griffin Jerky
澳洲
使用應用程式 3年多
Addition 已回覆 2020年3月11日

Thanks for your review. Keep your eye on the app, we have an update launching very soon.

Updated Response:
Fulfillment with MyPost Business and eParcel is now built into the app.

編輯時間:2021年7月1日

Where do we even begin? Let's just start with we won't be able to have a successful launch without the help of the Addition team. We're running a Hobby Store, which means we're dealing with various packages of different dimensions and weights. The Addition team's been helping us through the entire process - from setting up the weights, to making sure the packages are all fine. Very very fast support with a great sense of humor - if they can put up with us being technologically cursed, I'm sure they can help solve your problems too. Let the stars and other reviews speak for themselves - highly recommend this app.

Canberra Hobby Centre
澳洲
使用應用程式 大約1個月