Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient, user-friendly interface and cost-effectiveness. They value its automatic integration and real-time shipping rates. The app's ability to handle large order volumes and automate shipping rules based on weight is also praised. Merchants frequently commend the responsive and helpful customer support. The app's capability to manage international shipping is also noted, making it a reliable choice for those shipping products overseas.

November 10, 2020

This is a fabulous app! It is easy to install and use. The customer support is always prompt and effective at delivering a solution.

The Skid Factory - Official Website
Australia
12 months using the app
March 31, 2017

The Australia Post App is great. Its simple and quick to setup, was to use and saves us so much time with setting up on shipping options.

The Sartorial
Australia
12 months using the app
Edited February 3, 2020

This app is essential for any online Australian business. The support from Addition is fantastic and they are quick to respond with any queries and the app is awesome. Saves me so much time now.

Master Angler
Australia
11 months using the app
Addition replied April 3, 2019

Thank you for the review, we are very pleased to hear that the app is saving you time.

Edited March 8, 2018

after some issues I contacted Zane at support who talked me through my issue great help nice guy very happy now

Raewadea Tea Australia
Australia
11 months using the app
May 29, 2017

Great App! We recommend it for all our clients.
www.echic.com.au

Panache Living57
Australia
11 months using the app
November 29, 2019

These guys are great to work with. Super fast response to a rating glitch including a phone call within a few minutes of me logging an issue. Outstanding communication, issue resolved sameday. The promptness and communication these guys gave me was second to none, really wow:)
Thank you so much to Australia Post and the Addition team.

Earth Inspired Creations
Australia
10 months using the app
October 7, 2019

This app is amazing.
The support from Addition support is fantastic, he is so easy to talk to and so efficient.
I have never had an issue that he couldn't fix. This app does everything for my business, it calculates all the shipping prices for my customers and even applies my Aus Post Discount automatically.
It's seamless, and so easy to operate. It's worth every cent.
Thank you Addition support for being SO reliable and for helping me so much.

Truly Amor
Australia
10 months using the app
May 23, 2020

Bloody good app. If you're using Aus Post to ship domestic or international then this is the perfect solution. It will save you a lot of time and pain. If anything doesnt work, use the support function to send a message. I raised two support tickets as I got stuck and received a response back within minutes. Great app 10/10

GLASSGUARD
Australia
9 months using the app
August 17, 2020

I've just recently started using this App. Overall it was set out well, and the video tutorials for set out were extremely helpful.

But what's impressed me most was the support and speed in which a response and solution was offered by Addition support once i emailed with an issue. I had a small issue with Shipping cost conversions from US dollars to Australian. Emailed support line thinking it might take 24 hours to get a response, but within 5 mins I had an answer and the problem solved... As a small business owner i am grateful for that!

Zann thank you!

palmsundaysco
United States
9 months using the app
Edited April 29, 2019

This is the best app I've ever used. Addition support provides outstanding customer service & advice. If you need support and lodge a support request, you'll get a response and phone call within minutes. Thank you so much.

Très Chic Shave Kit
Australia
9 months using the app