Reviews (172)

Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enhancing the shipping process by providing real-time rates and options for both domestic and international shipping. It's noted for its cost-effectiveness and efficiency, particularly benefiting small businesses and single parents. Key features include label printing and manifest creation, which simplify logistics. The app is reliable with minimal downtime, and the customer support is praised for being responsive and helpful, available even on weekends. Merchants describe it as essential for efficient shipping operations, highlighting its ease of use and comprehensive functionalities.

Edited May 9, 2019

Really great app! Integrated really easy. The Addition team are great and got back to me almost immediately even though they were away in America. No problems at all and I can now ship internationally without hassle. Highly recommend.

Boho and Butterflies
Australia
About 3 years using the app
July 12, 2021

Brilliant App, makes your business move at speed and scale. The team at addition were fantastic at on-boarding and their ability to understand how to simplify was first class! Highly recommend

Flashback Vodka
Australia
About 3 years using the app
March 16, 2022

App works great and integrates all our shipping rates directly from Australia post. Great customer support too!

Beeautify
Australia
About 1 month using the app
July 1, 2020

Brilliant App... cannot speak more highly about the support from the Addition team. The automated lodgement, labeling and tracking information make the selling process seamless. Highly recommend it!

Hand Sanitisers Online
Australia
Almost 3 years using the app
Edited February 6, 2022

This app is essential for all Australian stores. Customer support is very polite and friendly and replies instantly. Highly recommend!

Precision Audio AU
Australia
Almost 3 years using the app
April 4, 2019

I used this app to give real time shipping rates for Australia post and it has worked seamlessly. All Australian should consider this essential.

Recently we moved to eParcel (Australia Post's worst software). I emailed Zan to support realtime integration of the eParcel rates, I received an instant response and support for eParcel that our staff just love. Thanks to Zan and the team.

Little Quilt Store
United States
Over 2 years using the app
October 2, 2018

The developer is super helpful and quick in solving any query.
I would recommend them for any Shopify store in Australia.

BagMasters Australia
Australia
Over 2 years using the app
September 16, 2021

THIS APP ROCKS!!!! Very helpful programmers and support staff
easy to use... saves me hours and hours of time!

Bmx Products Australia
Australia
Over 2 years using the app
November 5, 2017

Fantastic app, astounding support. I can only echo the other reviews left on Addition support's app. If you're shipping via Australia Post this is the app you want and need.

We had some very minor modifications required and Addition support was responsive, patient and helpful prior, during and after the app was installed.

Cyclinicau
Australia
Over 2 years using the app
September 26, 2017

I am not a very tech savvy guy but I managed to link my Australia Post account API with 'Ready to Ship'.
From there I was stuck on how to get my Australia Post Pricing Schedule rates to show in the checkout on my Shopify site.
I contacted Addition support who replied within minutes and he worked to issues out for me.
Within a couple of hours I had the rates linked via API to Shopify and the checkout was singing. Customers could finally get specific shipping rates for their location through Australia Post.
Good work Addition support.

Sstooling
Australia
Over 2 years using the app