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DO NOT UPDATE - DO NOT UPDATE - DO NOT UPDATE
Presently manual draft orders are not working. All subscription services do not see Authorize.net anymore, so all your subscriptions will fail. We verified this using two different Subscription services on Shopify today. This isn't an update, it is a downgrade. You will be looking for a new credit card system to allow subscriptions. All your current ...
Since migrating to the new connector, you can not process a credit card against a manual order in the backend. It will fail every time with "Enter a valid credit card". There are no issues on the customer facing side.
Also, none of the CVV or AVS checks are being passed back to the Shopify order. You have to look in the Authorize_net gateway for all fraud screening now on every order. Also, ...
Hello,
As yet Shopify Payment Provider Platform does not support manual orders. We have today received the specs for the new functionality which we’re looking to add in by ...
We sent an email. The app does not work at all for subscriptions. We can't even roll back to the old plug-in. We are losing thousands of dollars as we speak. This is one of the worst-timed changes ever. Please roll back the old app or make the new app work for DRAFT ORDERS or SUBSCRIPTIONS. We cannot put in any of these two categories...
Hello, as it stands we have not requested that merchants using subscriptions should migrate. We worked with Shopify to identify subscription merchants however if you’ve ...
Payment in Auhorize.net is authorized and captured. Yet in Shopify it was showing "Payment Pending" and then after 1 hour switched to "Expired".
Do you want us to do now with these orders?
The only option it offers is to send an invoice, like its never been paid.
Before we could at least mark it as paid.
What to do now?
The transaction ID from authorize.net is no longer passed through. if your keys change you need to un-install and re-install the app.
needs improvement
***Update (07/17/24) PLEASE RESPOND: I just got an e-mail stating that I have to upgrade yet again? I literally just updated this plugin 2 months ago? I have no way of knowing whether or not I am good or I have to update yet again...***
***Update: Had an issue with JCB. Was fixed promptly. Great customer service. Thank you so much!!!
Here we go... got an e-mail that Authorize.net is updating ...
***Update***
Hi RingDivas,
The JCB update has now been approved and released, I have run some test transactions to validate. Apologies for any inconvenience I hope the ...
App does not report transaction data properly since the new migration including 0 access to any of the fraud filters that were always made available. Also, none of our settings in the fraud detection suite are working anymore and shopify/authorize.net are processing all orders, even if the settings we have set up are to automatically decline. As another reviewer pointed out, shopify says its ...
Upgrading from the old Authorize.NET gateway to this app seems to have negatively affected the transaction level data available via the Shopify API. When using the last version of the Authorize.NET payment gateway, we were able to obtain the 10-digit transaction ID generated by Authorize.NET. Once the new plugin was installed, the field now contains the value of NULL, and we cannot cross ...
Apologies for the issues you have been facing. As mentioned with the new migration to Shopify's Payment Processing Platform which all Payment providers are required to ...
We upgraded to the newest Authorize.net app since previous one will be discontinued this month. Manual orders doesn't work. You need to fix this asap! We have manual orders! This is a must feature. When we try to process the card it shows as "Enter a valid card number"
This is nonsense! Please fix it.
I tried with several cards but for manual orders this doesn't work!!
Hello K,
I have attempted to replicate the issue and am able to see the same issue. Upon reviewing on our side this validation is not happening on A.Net side and the ...
it led to a problem on our Shopify Store’s functionality has stopped capturing payments for all new orders ever since this App was installed as per recommendation by our 3rd Party provider, eBizCharge. Tech support of eBizCharge says it's Shopify, but Shopify support says it's them. Going circles. Still waiting this issue be resolved.
Hi Security Pro,
Apologies for the issues you have been facing. As mentioned with the new migration to Shopify's Payment Processing Platform which all Payment providers are ...