Authorize.net

We were forced to update Auth.net on our store to process regular payments. We use Recharge which is now not compatible with this new system. Is there an update available? We have subscribers we need to charge.

So far very good, have been using it for a month and it is a great provider after Stripe failed to do its job, use Authorize.net instead

Upgrading from the old Authorize.NET gateway to this app seems to have negatively affected the transaction level data available via the Shopify API. When using the last version of the Authorize.NET payment gateway, we were able to obtain the 10-digit transaction ID generated by Authorize.NET. Once the new plugin was installed, the field now contains the value of NULL, and we cannot cross reference transactions between the 2 systems (Shopify & Authorize.NET) in an automated way.

Also, we cannot revert back to the old gateway, so we now have to reconcile transactions between the 2 systems using a completely manual, time consuming process.

The Shopify API call we rely on is: https://{{our store id}}.myshopify.com/admin/api/2024-04/orders/{{our order id}}/transactions.json, which provides a JSON response with the following 2 key fields in it (shown for requests both before and after the upgrade).

Here is a snippet from JSON response before the upgrade:

"gateway": "authorize_net",
"authorization: "{{10-digit transaction ID from Authorize.NET}}"

Here is a snippet from JSON response after the upgrade:

"gateway": "authorize.net",
"authorization: null,

If you rely on this field like we do, I would not recommend installing this plugin until it populates this field with the 10-digit transaction ID generated by Authorize.NET for the transaction.

it led to a problem on our Shopify Store’s functionality has stopped capturing payments for all new orders ever since this App was installed as per recommendation by our 3rd Party provider, eBizCharge. Tech support of eBizCharge says it's Shopify, but Shopify support says it's them. Going circles. Still waiting this issue be resolved.

app doesnt transfer transaction id. makes searching which was once easy to do difficult.

The transaction ID from authorize.net is no longer passed through. if your keys change you need to un-install and re-install the app.

needs improvement

REFUNDS NOT WORKING ANYMORE!

ERROR: User authentication failed due to invalid authentication values

Broke payment importation between my store and ERP system

Does not transfer the auth code back to Shopify, which means we can't process it in our ERP. Missing basic functionality.

The new Authorize.net processor gateway for Shopify does not support Recharge subscriptions! Everyone is required to upgrade to this new version by June 28th, 2024. Hopefully it is fixed by then.