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Hi i Had Jon to help me and he was really good and helped me set it up when i was struggling
Thank you for sharing your experience! We're glad our support team could assist you and make the setup process easier. Always here to help! 😊✨
- Kevin & Nova Apps Team
Unfortunately the currency update is not working well when you update the quantity in the cart page, the price will switch to the default currency sometimes when you change the quantity
Jon was very Helpfull, saved me alot of time, very quick response time aswell :)!!!
Thank you for the great review! We're so glad we could save you time and provide quick support. We're here whenever you need us! 😊
- Kevin & Nova Apps Team
Terrible customer service. Responses are formulaic and clearly copy-pasted from templates, showing a complete lack of effort or logical problem-solving. They prematurely diagnosed an incompatibility with our store, when in fact the issue was caused by another app—a clear indication of poor training and engagement from their support team.
I can’t comment on the app itself, as we couldn’t even get past the initial setup due to their unhelpful customer service. Would not recommend based on this experience(Michele).
Awesome application had a great experience with Nova: Multi Currency Converter Alex helped me in all my queries. Easy to use go for it.
Jon helped me with my queries iam happy thank you nova
thank you jon
We're thrilled you had a great experience with Nova: Multi Currency Converter! Thanks for the recommendation and for sharing your positive feedback. 😊
- Kevin & Nova Apps Team
I recently added Nova: Multi Currency Converter to my Shopify store, and I couldn’t be happier with the experience. The integration was seamless and incredibly easy to set up. The user-friendly design made it straightforward to customize and fit perfectly with my store’s needs.
What impressed me the most was their outstanding customer support. I reached out with a query and got a response within a minute—truly impressive! Their team is knowledgeable, friendly, and eager to help.
If you’re looking for a reliable, efficient, and well-supported currency converter for your Shopify store, Nova is a fantastic choice. Highly recommended!
Thanks so much for your kind words! We're glad to hear you had a smooth setup and a positive experience with our support team. We appreciate your recommendation! 😊
- Kevin & Nova Apps Team
very quick and efficient the service is great go help within secounds and quick to respond which is great
Thank you for sharing your experience! We're thrilled to hear you received help quickly and found our response time great. 😊
- Kevin & Nova Apps Team
Yaci was amazing, she followed up with me on what the issue i faced and was happy to help. I recommend this app.
Thank you for recommending us! We're glad to hear you had an amazing experience and appreciate the follow-up support. 😊
- Kevin & Nova Apps Team
Excellent app and Izzy was super helpful in assisting me set everything up
Thank you! We're so glad you found the app excellent and our support helpful. We're here anytime you need assistance!
- Kevin & Nova Apps Team
this app is user friendly and highly reccomend. Customer support is excellent
Thank you for the great feedback! We're thrilled you find the app user-friendly and our support excellent. Highly appreciate your recommendation!
- Kevin & Nova Apps Team