Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
9 de marzo de 2024

I had an excellent experience receiving assistance from Jon through the chat feature. The support team was incredibly responsive and helpful in addressing my inquiries. The chat interface was user-friendly, making it easy to communicate and receive prompt responses. The support staff demonstrated a high level of expertise and professionalism, providing clear and detailed explanations to my questions. Overall, I am highly satisfied with the help offered via chat and would recommend it to anyone seeking efficient and reliable assistance.

Daija Clothing
Emiratos Árabes Unidos
1 día usando la aplicación
Nova Apps respondió 11 de marzo de 2024

Thrilled to hear about your excellent chat support experience! Thanks for the kind words and recommendation. We're always here to help!
- Kevin & Nova Apps Team

23 de febrero de 2024

Highly recommended! Helpful app and nice services.
Incredible help in Live chat, answers in just few seconds!
Thanks to Alex, for the fast and kindly support.
Nice team at all!

Idealtopia
Bulgaria
15 días usando la aplicación
Nova Apps respondió 26 de febrero de 2024

So glad you found our app and live chat helpful! We're always here to support you quickly and kindly. Big thanks from our team! 😊
- Kevin & Nova Apps Team

13 de marzo de 2024

Jon was really helpful and quick with his responses. His answers were very straightforward as well. Thank you Jon!

TANNO PADME
Malasia
20 días usando la aplicación
Nova Apps respondió 14 de marzo de 2024

So glad you found our help quick and straightforward! Thanks for your kind words. We're here whenever you need us. 😊
- Kevin & Nova Apps Team

16 de febrero de 2024

I totally love this app, the widget looks great, it gives off a premium aura. I'm greatful for Jon's assistance because the help was quick, friendly and shows skill and knowledge.

DaintyLife
Sudáfrica
18 días usando la aplicación
Nova Apps respondió 19 de febrero de 2024

Thrilled you love the app and our widget's premium feel! Thanks for the kind words about our support team. We're always here to help! ✨
- Kevin & Nova Apps Team

14 de marzo de 2024

Alex was really professional in what she was doing, she was being very helpful. Lead me step by step on how to install properly the app.Thank you very much Alex

ShopCLafleur
Estados Unidos
3 días usando la aplicación
Nova Apps respondió 18 de marzo de 2024

Thank you for your review! Thrilled to hear we could guide you smoothly through the installation. Always here to help! 🌟
- Kevin & Nova Apps Team

20 de abril de 2024

I installed the app yesterday and had trouble getting it activated correctly. I chatted with the customer support team. They were extremely patient, and on point, and assisted me with a solution immediately. Thanks to the team. Such a good team to work with!!

Wags4Whiskers
India
Alrededor de 16 horas usando la aplicación
Nova Apps respondió 22 de abril de 2024

We're so glad our support team could help you get set up quickly and efficiently! Thanks for the kind words, and welcome aboard! 😊
- Kevin & Nova Apps Team

19 de enero de 2024

EJ really good and professional guy! he helped me so much with everything i needed and very fast! for sure 5 stars!

Gaso
Rumanía
3 meses usando la aplicación
Nova Apps respondió 22 de enero de 2024

Wow, thanks for the 5 stars! 😃 We're super happy we could help you quickly and professionally. If you need anything else, just let us know!
- Kevin & Nova Apps Team

30 de enero de 2024

It's a great app and works perfectly. I had some issues initially but Therese helped me a lot and solved them. Great work!

Trendy Trinkets
India
3 meses usando la aplicación
Nova Apps respondió 31 de enero de 2024

Thanks for your kind words! We're thrilled we could team could help and that you're enjoying the app. Please reach out anytime if you need more assistance!
- Kevin & Nova Apps Team

6 de febrero de 2024

Jon was very helpful and efficient. It would be nice if we could customise the cart notification placement though. Still a great free app nonetheless.

P.S. Knudsen
Malasia
16 días usando la aplicación
Nova Apps respondió 8 de febrero de 2024

Thanks for your kind words! We're thrilled you find the app helpful. Your suggestion about customizing cart notification placement is noted. Glad you're with us!
- Kevin & Nova Apps Team

Fecha de modificación: 9 de febrero de 2024

Incredibly Fast and easy Integration!! I later encountered an issue and Izzy took the time to look into it and tell me what was wrong so I could fix it. Incredible customer support, Thank you so much!!!

Emberion™
Sudáfrica
6 días usando la aplicación
Nova Apps respondió 5 de febrero de 2024

Thank you for your kind words! We're thrilled to hear our customer care team was able to assist you quickly and effectively. Your satisfaction is our top priority!
- Kevin & Nova Apps Team