Avis (1 718)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
29 janvier 2025

The setup checklist can be a little outdated but very helpful and responsive support regardless of time of day, helped me finish the setup correctly and now I have the app working.

fdo.cr
Costa Rica
Environ 2 heures d’utilisation de l’application
Nova Apps a répondu 31 janvier 2025

Thank you for your feedback! We’re glad our support team could help you get everything set up correctly. We appreciate your understanding about the checklist and are always here to assist you whenever needed!
- Kevin & Nova Apps Team

5 novembre 2024

Izzy, the customer service rep was very helpful and got me to set up the currency converter in minutes. Thank you!

3 inOne Store
Ghana
Environ un mois d’utilisation de l’application
Nova Apps a répondu 7 novembre 2024

That's fantastic to hear! We're glad setup was a breeze. Thanks for sharing your experience! 😊
- Kevin & Nova Apps Team

27 janvier 2025

Ej helped me quick and perfectly, nice! :D

SOLESTINA
Pays-Bas
6 jours d’utilisation de l’application
Nova Apps a répondu 28 janvier 2025

So glad we could help quickly and perfectly! 😄 Thanks for the awesome review – we’re here anytime you need us!
- Kevin & Nova Apps Team

22 octobre 2024

Jon provided exceptional support today, going above and beyond to ensure everything was handled quickly and efficiently. He was professional, friendly, and extremely helpful throughout the process. Thanks for the great service!

Jianime
Philippines
2 mois d’utilisation de l’application
Nova Apps a répondu 23 octobre 2024

We're so glad to hear about your exceptional support experience! Thanks for acknowledging the effort to go above and beyond. We're here to keep delivering great service! 🌟
- Kevin & Nova Apps Team

10 novembre 2024

very well so far, had an issue and had it fixed right away in the live chat with michelle. thanks guys.

Haven Lux
Royaume-Uni
8 jours d’utilisation de l’application
Nova Apps a répondu 11 novembre 2024

We're glad we could resolve your issue quickly! Thanks for the feedback, and we're here whenever you need us. 😊
- Kevin & Nova Apps Team

17 janvier 2025

I'm still trying out the app, but the support has been great so far. Michele got back to me quickly and helped me set everything up.

Bacchi Co
Brésil
Environ une heure d’utilisation de l’application
Nova Apps a répondu 20 janvier 2025

Thanks for the feedback! We're glad the support has been helpful so far. If you need anything else while you're trying out the app, just reach out! 😊
- Kevin & Nova Apps Team

9 octobre 2024

I wish all apps on shopify store were like Nova, Super helpful and easy to use. Support is awesome, especially Jon who was a rock star

Othentic
Émirats arabes unis
3 mois d’utilisation de l’application
Nova Apps a répondu 10 octobre 2024

Thank you for the amazing review! We're thrilled you found Nova helpful and easy to use. Our support team is always here to rock! 😊
- Kevin & Nova Apps Team

17 janvier 2025

Michelle was super helpful and sorted my issue out in minutes! Thank you for keeping this app free and providing support!

kobofermentary
Afrique du Sud
Environ une heure d’utilisation de l’application
Nova Apps a répondu 20 janvier 2025

Thank you for the kind words! We're happy to hear your issue was resolved quickly. We're always here to help, and we appreciate your support! 😊
- Kevin & Nova Apps Team

21 février 2025

excellent, very fast help for the set up with providing the right HTML codes including helpful tutorial sites.
I made it in a few minutes.
Thank you

Mary & Mary
Émirats arabes unis
20 minutes d’utilisation de l’application
Nova Apps a répondu 24 février 2025

Thank you for the awesome feedback! We're so glad the setup was quick and smooth for you. If you ever need further help or have more questions, we're always here to assist! 😊
- Kevin & Nova Apps Team

12 novembre 2024

Jon! hey dear you are such a helpful person for my issue. Too much satisficed by your services thanks allot

1nvictus Era
Émirats arabes unis
4 jours d’utilisation de l’application
Nova Apps a répondu 13 novembre 2024

Thank you for your kind words! We're so glad to have been able to help. If you need anything else, just let us know! 😊
- Kevin & Nova Apps Team