Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 décembre 2022

Does the job fairly well, but there isn't a lot of options to customize.
Mary who helped me with a few issues was amazing though! Great service!

Dad & me
Afrique du Sud
6 mois d’utilisation de l’application
Nova Apps a répondu 21 décembre 2022

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants, and I am happy to say we do have more customization features in the pipeline for this app coming soon. If there's anything else you need, just let us know. Best regards, Kevin

8 mai 2023

Great app with updated currency rates, although the freedom of customization is not the best, you can edit the embed a lot, only pick an angle and color, great customer service though, especially the agent "Therese", would like to thank her personally, only 1 small comment at the customer service, I didn't like using the GIFs to much, looks unprofessional, but I know it's from valid intention.

OTYTech
Émirats arabes unis
17 jours d’utilisation de l’application
Nova Apps a répondu 9 mai 2023

We appreciate your input regarding the customization options and understand that more flexibility would enhance the user experience. We also apologize if the use of GIFs during customer service interactions didn't meet your expectations of professionalism, but please know that it was done with valid intentions. Your feedback is valuable to us as we continuously strive to improve our services. If you have any further comments or suggestions, feel free to reach out. We're here to help and enhance your experience. - Kevin

25 septembre 2022

Very reactive chat and useful. good service client. I will recommend it. Maybe it will be good to have an option where the icon stays in the footer and not just always on the page.

KosmoKnot
Australie
4 jours d’utilisation de l’application
Modifié le 24 janvier 2023

This is a review for Trish From Booster Apps.

The service was super fast , the answers really clear and to the point.

She Helped me find the problem!

Petitgo
Grèce
9 jours d’utilisation de l’application
Nova Apps a répondu 30 janvier 2023

Hi Petitgo team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

18 février 2023

Excellent customer service. Verified the domain in just a couple of minutes ! I also got a little advice to improve my store front-end.

Healthify
Italie
30 minutes d’utilisation de l’application
Nova Apps a répondu 20 février 2023

We value your feedback and would like to know if there is anything we could have done differently to make your experience with us even better. Please let us know and we would be happy to accommodate.
Best regards, Kevin

1 août 2023

It was a nice time with EJ who assisted me with my project. NIce experience will use this app again.

LapLock
Pakistan
23 jours d’utilisation de l’application
Nova Apps a répondu 2 août 2023

Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

8 décembre 2022

Could be easier to set up, but the team was helpful and very efficient. The app works well on my website.

alisha.nefdt
Afrique du Sud
3 mois d’utilisation de l’application
Nova Apps a répondu 13 décembre 2022

Hi alisha.nefdt team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

Modifié le 9 octobre 2022

The app is good ,
good help support
nice design setup
great conservations of currency
i didn't face any problem yet ,

THE GUESTLIST
Allemagne
3 jours d’utilisation de l’application
24 novembre 2022

So far so good. I will say that their support staff is on the ball and very helpful. Let's hope the App experience is as good as the experience I had with the Tech Support Consultant John.

Opolo Shop
Afrique du Sud
Environ 2 mois d’utilisation de l’application
28 février 2023

Great customer service. Really helpful. Since I just installed the app. I am looking forward to utilizing it to the fullest.

Saint Floreé Collection & Co.
États-Unis
7 jours d’utilisation de l’application
Nova Apps a répondu 28 février 2023

Thank you for your positive feedback about our customer service team and your excitement about using our app to its fullest potential. We're always looking for ways to improve and provide our customers with the best possible experience. May I kindly ask what we could have done differently to earn a 5-star rating from you? Your feedback is important to us, and we appreciate any suggestions you may have to help us improve our app and services. Thank you for taking the time to share your thoughts with us.
Best regards, Kevin