Nova: Multi Currency Converter

horrible app really bad costumer service app is buggy I dont know why it got so many good reviews

Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond

Terrible customer service. Responses are formulaic and clearly copy-pasted from templates, showing a complete lack of effort or logical problem-solving. They prematurely diagnosed an incompatibility with our store, when in fact the issue was caused by another app—a clear indication of poor training and engagement from their support team.

I can’t comment on the app itself, as we couldn’t even get past the initial setup due to their unhelpful customer service. Would not recommend based on this experience(Michele).

Shows wrong prices all the time, do not recommend. When changing to USD, it suddenly shows half of the price then what it is supposed to be

Nothing but problems installing this app and the developers are MIA for support. Uninstalling and using a different app.

IF YOU ARE TRYING TO SWITCH CURRENCIES ON YOUR STORE, DON'T USE THIS APP. ERRORS CAUSED BY THIS APP COST US THOUSANDS OF DOLLARS! ..........................................................................................................................................................................................................................................................
TL;DR - After installing the app, our product pricing went haywire. They do everything they can to avoid a bad review so that nobody is ever warned about these problems. Even after deleting the app, our pricing is still wrong, so they leave code in your store that interferes with pricing even after deletion. ..........................................................................................................................................................................................................................................................We are a US store expanding into Canada. To test the market, we wanted to use a currency switcher on the current store rather than creating a separate store for Canada. So we were very excited to see this app. However the malfunctions we experienced have cost us over $1,000 just on the first day of use. .......................................................................................................................................................................................................................................................... On the US side pricing randomly jumped from $34 to $34,000 for some visitors. On the Canada side, the currency conversions didn't work properly either. The rounding functionality doesn't work and the Canada pricing is also susceptible to randomly mistaking a decimal for a comma in some cases just like it did in the US. Nobody will buy a $34 product that is accidentally listed as $34,000. .......................................................................................................................................................................................................................................................... Here's the craziest part: I was told by support that this is an issue that some users have been having recently and that the only answer may be to uninstall the app! .......................................................................................................................................................................................................................................................... In my opinion, if your app has issues that could cost businesses thousands of dollars every day, then you should warn people up front. Even if it has something to do with our particular store (which doesn't seem to be the case), we shouldn't even be able to download the app. We're extremely disappointed in the app developers and in Shopify for allowing such a damaging app to get downloaded by unsuspecting store owners. .......................................................................................................................................................................................................................................................... PLUS, they have an in-app dashboard that solicits reviews. These dashboard reviews are separate from the Shopify review system. It's a clever way to hide bad reviews from the general public. This is especially true if the advice you get from "tier 1" support (lowest support level) is to uninstall the app. If you uninstall the app, you can't really leave a review! .......................................................................................................................................................................................................................................................... Here's the cycle: (1) you have an experience that is terrible, (2) support advises you to uninstall the app (3) nobody else finds out about your experience (4) somebody else downloads the app and experiences the same problem. .......................................................................................................................................................................................................................................................... The review system is supposed to protect us from downloading apps that could damage our stores. So if you have a bad experience, make sure that you're leaving a review on Shopify and not in their internal dashboard. .......................................................................................................................................................................................................................................................... Booster Apps, shame on you for putting all of the risk on Shopify store owners by not being up front about the problems your app is having.

The customer support is horrible. The currency selector cannot be removed. I contacted them several times and i was told that they don't know when they will fix the issue because it is a free app and their developers dont spend time dealing with the free apps. Such a joke

Thet asked me to review the customer service while leading you to the app rank.
Don't appreciate this sneaky tactics

Not compatible with the Dawn theme - unbelievable!

The app doesn’t work as promised and is incompatible with my theme. Support (Jon) was polite but gave no real solution. Completely useless.