Omtaler (1 666)
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Etter vurdering
Awesome! And Free! Other apps charge for something that you can get that looks better for free. ....
The USD conversion doesn't work and that affects every other currencies don't recommend this app it will affect your conversion rate.
Hi GlupDrinks,
I've read your recent feedback about our app and I apologize for the inconvenience you've encountered.
I'd like to reassure you though that our USD conversion certainly works, as we use Shopify's API to process the conversions. However, we understand that certain theme or app incompatibilities can happen from time to time. That is why we have our 24/7 chat support team to help you out.
In order to address specifics and provide a resolution for you as soon as possible, I have sent you an email. Please check your inbox so that we can continue the conversation and work towards fixing this. I look forward to hearing from you soon.
Cheers,
Darrel
PERFECT
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team
Super fast customer support service and best app i have ever used. Thank you. I would love to use this app in my other stores as well.
It's music to our ears that you love our app and customer support! Thank you for your kind words and amazing feedback! 🙌 Cheers, Kevin
Jon was very helpful at helping me get set up! Can't wait to see how the app works once my site is LIVE. It's very easy to use and customise!
We appreciate you taking the time to leave positive feedback and for the 5-star review! If there's anything else we can help you with, just let us know anytime. Our team would be happy to assist you. 🙂 Thanks, Kevin
Trish replies super fast and is very helpful, she quickly tries to help resolve any questions or concern.
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app! - Kevin
IF YOU ARE TRYING TO SWITCH CURRENCIES ON YOUR STORE, DON'T USE THIS APP. ERRORS CAUSED BY THIS APP COST US THOUSANDS OF DOLLARS! ..........................................................................................................................................................................................................................................................
TL;DR - After installing the app, our product pricing went haywire. They do everything they can to avoid a bad review so that nobody is ever warned about these problems. Even after deleting the app, our pricing is still wrong, so they leave code in your store that interferes with pricing even after deletion. ..........................................................................................................................................................................................................................................................We are a US store expanding into Canada. To test the market, we wanted to use a currency switcher on the current store rather than creating a separate store for Canada. So we were very excited to see this app. However the malfunctions we experienced have cost us over $1,000 just on the first day of use. .......................................................................................................................................................................................................................................................... On the US side pricing randomly jumped from $34 to $34,000 for some visitors. On the Canada side, the currency conversions didn't work properly either. The rounding functionality doesn't work and the Canada pricing is also susceptible to randomly mistaking a decimal for a comma in some cases just like it did in the US. Nobody will buy a $34 product that is accidentally listed as $34,000. .......................................................................................................................................................................................................................................................... Here's the craziest part: I was told by support that this is an issue that some users have been having recently and that the only answer may be to uninstall the app! .......................................................................................................................................................................................................................................................... In my opinion, if your app has issues that could cost businesses thousands of dollars every day, then you should warn people up front. Even if it has something to do with our particular store (which doesn't seem to be the case), we shouldn't even be able to download the app. We're extremely disappointed in the app developers and in Shopify for allowing such a damaging app to get downloaded by unsuspecting store owners. .......................................................................................................................................................................................................................................................... PLUS, they have an in-app dashboard that solicits reviews. These dashboard reviews are separate from the Shopify review system. It's a clever way to hide bad reviews from the general public. This is especially true if the advice you get from "tier 1" support (lowest support level) is to uninstall the app. If you uninstall the app, you can't really leave a review! .......................................................................................................................................................................................................................................................... Here's the cycle: (1) you have an experience that is terrible, (2) support advises you to uninstall the app (3) nobody else finds out about your experience (4) somebody else downloads the app and experiences the same problem. .......................................................................................................................................................................................................................................................... The review system is supposed to protect us from downloading apps that could damage our stores. So if you have a bad experience, make sure that you're leaving a review on Shopify and not in their internal dashboard. .......................................................................................................................................................................................................................................................... Booster Apps, shame on you for putting all of the risk on Shopify store owners by not being up front about the problems your app is having.
Easy to setup, clear instructions, and has different options. Really loved it! There is an automatic switch as well.
We're so glad you love our app! 🤩And thank you so much for the thoughtful 5-Star review! Cheers, Katherine
Perfecto atendimiento, muy rápido todo e excelente atención.
Hay me ayudado mucho con la configuración en mi tienda.
Gracias
¡Gracias por la revisión de 5 estrellas! ¡Estoy muy contento de que haya disfrutado de su interacción con nosotros y le agradecemos enormemente que use la aplicación! 😊
Mis mejores deseos, Kevin
Amazing customer services, very quick response, Thank you Jon, you were very helpful i am really appreciate your support, would highly recommend
Caramelo
Doha - Qatar
We're so glad you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed. Thanks for recommending us!
Much appreciated, Kevin