Omtaler (1 666)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 95 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
10. mars 2024

Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond

Fatima Lodhia
Pakistan
5 måneder bruker appen
Nova Apps svarte 11. mars 2024

Hi Fatima,

I have just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I've taken note of your concerns and have sent you an email to further discuss the issues you encountered.

Additionally, I want to acknowledge that while we strive to address customer inquiries promptly, there are times when our response may be delayed when dealing with unique cases such as yours due to our limited resources as a completely free app. However, please rest assured that every case is of utmost importance to us, and we are always doing our best to handle them as urgently as possible. We also have a 24/7 chat support team that handles less unique cases efficiently.

Having said that, your feedback is invaluable to us, and we genuinely hope to hear back from you soon.

Sincerely,
Lester

20. mars 2024

I was having a little difficulty enabling the App but Therese was quick to help me. I really appreciate the efforts of Therese helping me out with the app. Overall 5 stars for the App and the customer service.

wearmanaj.com
USA
9 dager bruker appen
Nova Apps svarte 25. mars 2024

Thanks for the 5-star review! We're glad we could help you get everything up and running smoothly. Your feedback means a lot. Here to support you anytime!
- Kevin & Nova Apps Team

30. januar 2024

It's a great app and works perfectly. I had some issues initially but Therese helped me a lot and solved them. Great work!

Trendy Trinkets
India
3 måneder bruker appen
Nova Apps svarte 31. januar 2024

Thanks for your kind words! We're thrilled we could team could help and that you're enjoying the app. Please reach out anytime if you need more assistance!
- Kevin & Nova Apps Team

13. mai 2024

very fast and smart online chat teams.

TheJerseyCulture
Storbritannia
2 måneder bruker appen
Nova Apps svarte 14. mai 2024

Thanks for the shout-out! We're here to provide quick and smart support whenever you need it. Feel free to reach out anytime!
- Kevin & Nova Apps Team

27. januar 2024

fast and clear communication. Thank you Izyy!

Mrayti Store
Jordan
Over 2 år bruker appen
Nova Apps svarte 30. januar 2024

Happy to hear our communication was fast and clear! Thank you for your feedback. We're here if you need anything else!
- Kevin & Nova Apps Team

29. februar 2024

Helpful app especially for the ones just staring out. App is really easy to use and activate. Izzy from the Customer support is really friendly and answers to all my quires, she helped me fix all issues I was encountering in seconds.

Luxpresso
De forente arabiske emirater
20 dager bruker appen
Nova Apps svarte 4. mars 2024

Thrilled to hear our app and support team made your experience smooth! Thanks for the shout-out. We're always here to help. 😊
- Kevin & Nova Apps Team

22. mars 2024

Great experience with Yaci. Nice, pleasant and humorous. Keep doing!

ThingsForHome
Latvia
2 måneder bruker appen
Nova Apps svarte 25. mars 2024

Thank you for the kind words! We're thrilled you enjoyed your support experience. We'll definitely keep the positivity and humor going.
- Kevin & Nova Apps Team

6. mars 2024

Last app I tried didn't work, this one seems to be working perfect and customer service Izzy is superb :)

Survival Simulator
Estland
Rundt 1 måned bruker appen
Nova Apps svarte 8. mars 2024

Thrilled our app's working perfectly! Thanks for the kind words about our customer service. If you need anything, just shout! 😊
- Kevin & Nova Apps Team

26. juli 2024

Nice

VELUSE
India
Rundt 1 time bruker appen
Nova Apps svarte 28. juli 2024

Thanks for your feedback! If you need any help or have questions, just let us know. We're here to assist!
- Kevin & Nova Apps Team

13. april 2024

Awesome , quick replies and introducing The best solutions with many ways

My Store
De forente arabiske emirater
20 dager bruker appen
Nova Apps svarte 15. april 2024

Thanks for the awesome review! We're glad our solutions and quick responses impressed you. 😊
- Kevin & Nova Apps Team