Nova: Multi Currency Converter , 1 347 vurderinger
Raffiner
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Etter vurdering
This app is really an easy amazing app for currency conversion and it's also really easy to use. The support provided to me by Booster Apps staff (Jon) was incredible and my issue was solved within a few minutes. Many thanks!
You are awesome! Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
There is a really critical known issue with this app, which is that when users convert prices based on the location or currency they want, they are shown a different price at checkout based on the default currency of the Shopify store. There is no workaround for this. We have customers complaining that what they see in terms of the exchange rate is not what is shown at checkout. We would have thought this was a basic feature to get right or to allow the store to manually change the currency rate to match what is charged at checkout.
Hi there,
This is Lea here, Support Manager at Booster Apps! First foremost, thank you for your feedback, and I'm so sorry for your experience so far. I can understand how important it is to convert the prices at the checkout page, that's an ideal setup.
The app itself is able to convert currencies on the product page, cart page, and all across the site, but I'm afraid the reason why we can't change the currency on the checkout page because Shopify does not give us access. This has been planned as an improvement for our app and we are eager to implement this - once Shopify has granted us access to change currencies to the checkout. I'm sorry about your experience so far, and I definitely want to make it right.
Though our app is free, it is by no means at all an app that we neglect and we take concerns and feedback such as the one you're experiencing very seriously and would love to get to the bottom of this.
I've sent you an email as well, feel free to reply back and we'll be happy to give you some more technical information about the app itself.
Cheers,
Lea
Fantastic app, fantastic company, very easy to use and setup, you’d be mad to not install this app considering it’s free and easy.
We're so thrilled that you are enjoying the app! 🎉 We're always striving to top your expectations and love the feedback. Thank you so much! Cheers, Kevin
Great customer service from Maria, we are definitely looking forward to better integrating this app into our user experience! Thank you
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin
Fantastic app, I can't believe its free! Easy to install and it works very well on my website. Highly recommended!
Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin
Love it! you guys really rock. It gives us everything we need. Rounding up decimals, picks up the location of our customers etc. All for FREE!
We really appreciate the 5-Star review! These reviews make our day here 🤩 Regards, Stuart
Thank you so much, honestly life saver couldn't figure it out with out this app!! Thank you again!!x
Thank you so much for the positive feedback and 5-star review! 🎉 All the best, Kevin
I was having issues it was from my side and I reached out. Excellent customer support received from Jon. Highly recommended.
We're happy that we were able to help you with your concern. 😃 If you have further questions or encounter other issues along the way, please don't hesitate to let us know. Our team here at Booster Apps is always available for help. Thanks, Kevin
Simple drop down converter that seems to work well so far. I appreciated the automated tool and video to set up the app and the follow up from agent to ensure I was satisfied.
Glad you are liking the app so far! 🌟 If you have any questions feel free to reach out to us anytime and we would be delighted to help along the way! Cheers, Katherine
Awesome customer service. This is way better than a lot of paid apps out there. I am really impressed by their service.
Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin