Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 juli 2023

Perfect support from Izzy , was facing an issue with the currency in my store and she did help me to solve it.

thanks alot.

ZipNip
Verenigde Arabische Emiraten
9 dagen gebruiken de app
Nova Apps heeft geantwoord 24 juli 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know anytime if there's anything else we can do along the way. Our team will be delighted to assist you. 😊- Kevin

7 juni 2023

Easy to install the app plus the team is very quick to help and sorted my problems in minutes. Thanks

silverhousebyrj
India
25 dagen gebruiken de app
Nova Apps heeft geantwoord 7 juni 2023

We're glad the installation process was easy for you! Thank you for taking the time to share your positive experience with us. - Kevin

27 juni 2023

So far so good. The customer service is quite good and very fast! It would be better if there's a way to see the product page with converted prices.

Kactoily
China
2 dagen gebruiken de app
Nova Apps heeft geantwoord 27 juni 2023

We're glad you've had a good experience with our customer service. We appreciate your suggestion about displaying converted prices on the product page, and we'll definitely take it into consideration for future improvements. We value your input and look forward to serving you even better in the future. - Kevin

8 mei 2023

What a great costumer service. Love how helpful and friendly they are! They go above and beyond to help you.

Aniam Shop
Colombia
18 dagen gebruiken de app
Nova Apps heeft geantwoord 9 mei 2023

Your satisfaction is our top priority and it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. - Kevin

20 augustus 2023

Trish was able to resolve my issue without any problems. Customer support was able to respond within 2 minutes.

LifeGetsEasy
Verenigde Staten
1 dag gebruiken de app
Nova Apps heeft geantwoord 22 augustus 2023

We're always here to help and glad to hear that we were able to assist you quickly and effectively. Thank you for choosing our app and sharing your positive experience with us! - Kevin

20 juli 2023

Works very well and the management service is super! They also suggest how to improve your website!!

Econaked Swimwear
Verenigde Arabische Emiraten
3 dagen gebruiken de app
Nova Apps heeft geantwoord 21 juli 2023

Thank you for your kind words! We're thrilled that you're finding our service beneficial, and we're always happy to provide suggestions for enhancing your website. If you ever need anything else, just let us know. - Kevin

12 mei 2023

My support was Jon, He is awesome and professional and kindly answered to all my questions. App is great and highly recomended

Inks Clothing
Verenigd Koninkrijk
19 dagen gebruiken de app
Nova Apps heeft geantwoord 15 mei 2023

Your recommendation is the highest compliment, and we're grateful for your support. Thank you for the wonderful feedback and review! - Kevin

11 augustus 2023

I was assisted by Jon, they answered all my questions and helped me with resyncing our website from their end since I could not do it myself. Jon, thank you so much for being so patient with me and for your prompt responses! You have been extremely helpful!

Zettuu
Zuid-Afrika
Ongeveer 3 uur gebruiken de app
Nova Apps heeft geantwoord 14 augustus 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. - Kevin

19 juni 2023

Alex was very helpful in helping me implement this currency converter. She was very fast in giving out the solutions. Definitely would recommend this app to everyone looking for a currency converter solution.

Active Products Inc.
Canada
2 dagen gebruiken de app
Nova Apps heeft geantwoord 19 juni 2023

Thank you for your positive review! Your recommendation means a lot to us, and we appreciate you sharing your positive experience. If you have any more questions or need further assistance, please don't hesitate to reach out. - Kevin

20 september 2023

The 24/7 chat is great. EJ responded to me instantly with my issue and was very helpful and super friendly. He helped figure out that the problem was not with the app but with my store theme and I was able to fix it straight away. Super easy app to work with in terms of installation, customization, and customer support. Definitely recommend.

balizen
Verenigde Staten
26 minuten gebruiken de app
Nova Apps heeft geantwoord 21 september 2023

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. We appreciate your business, and thank you for sharing the word about us! 🙌 - Kevin