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I am very satisfied with their immediate chat support. It was clear, helpful, and guided me through setting up the app on my store.
That’s awesome to hear — thank you so much for the kind words. We’re really glad the chat support was clear and helpful and that you’re up and running on your store. Always happy to help.
- Kevin & Nova Apps Team
horrible app really bad costumer service app is buggy I dont know why it got so many good reviews
I wasn’t sure how to use Nova at first, but when I reached out for help, they solved my issue right away. It’s very easy to use, supports multiple currencies, and makes managing international sales and purchases much simpler. Highly recommended! Thank you for your great support, Jon
Thank you so much for the wonderful review! 😊 We're thrilled Nova is making international sales easier with multi-currency support, and that our team resolved your issue quickly. Your recommendation means everything—always here for you!
- Kevin & Nova Apps Team
Great app! Easy to install and configure. Fast technical support. It was important for me to automatically turn on the desired currency based on geolocation. I got it. I recommend installing it!
We’re thrilled the app was easy to set up and geolocation currency switching worked perfectly for you. Your recommendation means the world—happy to keep things smooth!
- Kevin & Nova Apps Team
Very good and a fast in providing me the solution!!
This app is absolutely fantastic! Previously, there was no way for Malaysian-based Shopify to use their native currency converter feature, because it needs Shopify Payments (which it not available in Malaysia). I'm grateful for services like these which help small businesses like us. Shout out to the tech & customer support, Jon. He helped me to navigate through some stuck areas during my setting up process with the app. Very helpful and spot-on with the recommended solutions. Thank you!
Thank you so much for this heartfelt review! 😊 We’re thrilled the app helps Malaysian stores shine with local currency—your success truly matters to us. Huge shoutout back to you, and a big grin for the tech & support love! Always here for you.
- Kevin & Nova Apps Team
The app is brilliant. Customer care was fantastic, very helpful and offered fast solution. Unfortunately for one currency (HUF) the app was not compatible with my theme, but otherwise it was a fast setup, does exactly what I need. If it would show the two currencies at the same time it would be even better, but as it is a free app I'm very satisfied with it anyway. I like that it will show the currency I want to see without loading the whole page again, which makes the app very efficient and working smoothly. Thank you for all the team for this very handy app.
Thank you so much for the thoughtful review! 😊 We're thrilled you love the app's speed and support. Noted on HUF compatibility—we'll keep improving! Grateful for users like you! 🌟
- Kevin & Nova Apps Team
Excellent support from Alex! Saved hours of debugging and chasing dead-ends.
Fantastic customer service. Especially Izzy, she is very knowledgeable and assisting. Thank you for your help!
Outstanding support from Alex! She was incredibly helpful, patient, and professional. Alex provided clear step-by-step instructions that solved my currency conversion issue in just a few minutes. Her quick response time and expertise made the whole process smooth and easy. The app is now working perfectly on my store. I'm very impressed with Alex's level of service. Highly recommend this app and especially Alex's support. Thank you so much, Alex!
Thank you so much for the amazing feedback! We’re thrilled to hear the setup was smooth and your currency issue was resolved quickly. It’s great to know the app is working perfectly for your store. We truly appreciate your recommendation and support!
- Kevin & Nova Apps Team