Avaliações (1.643)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
20 de março de 2024

I was having a little difficulty enabling the App but Therese was quick to help me. I really appreciate the efforts of Therese helping me out with the app. Overall 5 stars for the App and the customer service.

wearmanaj.com
Estados Unidos
9 dias usando o app
Nova Apps deixou uma resposta 25 de março de 2024

Thanks for the 5-star review! We're glad we could help you get everything up and running smoothly. Your feedback means a lot. Here to support you anytime!
- Kevin & Nova Apps Team

23 de fevereiro de 2024

Great app, works great and customer service fast and top notch. Definitely will use on all my stores

Kenom Crafts
Estados Unidos
Aproximadamente 2 meses usando o app
Nova Apps deixou uma resposta 26 de fevereiro de 2024

Thrilled you're loving our app and customer service! We're excited to be a part of all your stores. Thanks for the support! 😊
- Kevin & Nova Apps Team

29 de janeiro de 2024

It has an awesome experience totally worth it now my store can have multiple currencies to best suit my wonderful customers.

KRISPIN
Hungria
Aproximadamente 2 meses usando o app
Nova Apps deixou uma resposta 31 de janeiro de 2024

We're so glad you're enjoying the multi-currency feature for your store! It's wonderful that it's making things better for your customers. Thanks for sharing your experience! 🌟
- Kevin & Nova Apps Team

22 de março de 2024

Great experience with Yaci. Nice, pleasant and humorous. Keep doing!

ThingsForHome
Letônia
2 meses usando o app
Nova Apps deixou uma resposta 25 de março de 2024

Thank you for the kind words! We're thrilled you enjoyed your support experience. We'll definitely keep the positivity and humor going.
- Kevin & Nova Apps Team

28 de abril de 2024

The app was very good and their customer service are reliable

Cheerstores
Filipinas
21 dias usando o app
Nova Apps deixou uma resposta 30 de abril de 2024

Glad to hear you had a positive experience with both our app and customer service! We're here whenever you need us.
- Kevin & Nova Apps Team

30 de março de 2024

Izzy was very fast and helpful! Amazing support!

HawkCam
Bulgária
7 meses usando o app
Nova Apps deixou uma resposta 1 de abril de 2024

Super glad we could assist you swiftly! Your feedback means the world to us. Thanks for the amazing shout-out!
- Kevin & Nova Apps Team

24 de janeiro de 2024

I would like to thank Therese for her help and patience with me

amazing app and very easy to set up and use

SYNC
Emirados Árabes Unidos
9 meses usando o app
Nova Apps deixou uma resposta 25 de janeiro de 2024

Thank you for your kind words! We're so glad you find our app amazing and easy to use. Your appreciation for our customer support team is truly valued! 😊🌟
- Kevin & Nova Apps Team

31 de maio de 2024

Rain was such a amazing help ! Very much appreciated.

Precious Pets
Canadá
Aproximadamente 4 horas usando o app
Nova Apps deixou uma resposta 3 de junho de 2024

Thrilled we could assist! Your appreciation means a lot. Don't hesitate to reach out if you need more help. 😊
- Kevin & Nova Apps Team

10 de março de 2024

Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond

Fatima Lodhia
Paquistão
5 meses usando o app
Nova Apps deixou uma resposta 11 de março de 2024

Hi Fatima,

I have just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I've taken note of your concerns and have sent you an email to further discuss the issues you encountered.

Additionally, I want to acknowledge that while we strive to address customer inquiries promptly, there are times when our response may be delayed when dealing with unique cases such as yours due to our limited resources as a completely free app. However, please rest assured that every case is of utmost importance to us, and we are always doing our best to handle them as urgently as possible. We also have a 24/7 chat support team that handles less unique cases efficiently.

Having said that, your feedback is invaluable to us, and we genuinely hope to hear back from you soon.

Sincerely,
Lester

15 de fevereiro de 2024

Yaci was a great help. Super fast and very helpful. And she went the further mile by following the instagram page of my store!

Tasbih
Malásia
4 meses usando o app
Nova Apps deixou uma resposta 19 de fevereiro de 2024

So glad to hear you had a positive experience! Thanks for sharing, and we're thrilled to support your store.
- Kevin & Nova Apps Team