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Fantastic customer service. Especially Izzy, she is very knowledgeable and assisting. Thank you for your help!
Jon was super responsive, patient and really helpful!
Thank you so much for the kind words! We're thrilled to hear you had a great experience. Let us know if you need anything else — we're always here to help!
- Kevin & Nova Apps Team
The app is awesome and works perfectly on my store. And you know what's the best part, it's FREE. Awesome and I had some query which was resolved in a single first chat. Perfect customer service. Highly recommended.
Thank you so much for the amazing feedback! We’re thrilled the app’s working perfectly for your store and that our team could help right away. Really appreciate the recommendation 🙌
- Kevin & Nova Apps Team
el mejor asesor , la mejor app muy confiables y muy buen servicio.
¡Muchísimas gracias por tus amables palabras! Nos alegra mucho que disfrutes de la app y de nuestro soporte. Tu confianza es muy importante para nosotros; siempre estamos aquí para ayudarte si necesitas algo.
- Kevin y el equipo de Nova Apps
Thank you Jon for assistaning me so promptly and with patience. Thank you. It is much appreciated.
You’re very welcome! We’re glad we could assist you quickly and patiently. Your kind words mean a lot to us — if you ever need anything else, we’re always here to help 😊
- Kevin & Nova Apps Team
Therese! She is super friendly, and she solved out all my problems. Amazing job.
We’re thrilled to hear our team was friendly and able to resolve everything for you. Your feedback truly means a lot and motivates us to keep delivering helpful, high-quality support every day.
- Kevin & Nova Apps Team
Jon was super helpful in getting the app running. Excellent app with seamless integration and great UI design
We're thrilled our team was super helpful in getting the app running smoothly, and delighted you love the seamless integration and great UI design. Your kind words truly motivate us!
- Kevin & Nova Apps Team
Jon was incredibly helpful and fast with the solutions. Better than Ai.
So glad to hear that! Thanks for the kind words — we’re happy we could help quickly and get you the right solution. Your support truly means a lot to our team 😊
- Kevin & Nova Apps Team
I was facing some issues while setting up the Nova Currency Converter app on my Shopify store — it was a bit confusing at first. Luckily, I got connected with John (Jon), and he went above and beyond to help me out. He patiently guided me through every step, even thinking outside the box to make sure everything worked perfectly. Truly appreciate his professionalism, quick response, and dedication. Excellent support experience!
As it was my first time using the app, I was stuck on something but Alex helped me out quickly and it is now sorted and working.
Thank you so much for sharing your experience! We're thrilled to hear our support team could help you quickly as a first-time user, and that everything's sorted and working smoothly now. If you need anything else, we're here.
- Kevin & Nova Apps Team