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Excellent customer service! I needed some help setting it up, and they where super helpful and fast.
Only negative is that the currency bar is not in a static position, but follows you when you scroll which i find quite irritating.
Thrilled to hear our customer service was super helpful and fast with your setup—thanks for the kind words! 😊 We’re sorry to hear the scrolling currency bar is irritating. Please let our support team know, and they can check for a workaround or pass your feedback to the developers. We’re here to make it perfect for you—thanks for the input! 🚀
- Kevin & Nova Apps Team
Good and fast support when something was wrong on their end in the app.
Thanks for your feedback! 😊 We're glad our support could quickly resolve the issue. We're here to help anytime!
- Kevin & Nova Apps Team
Great, open app! More such tools should be available in the community for budding shop owners. Very responsive and helpful support too.
Thanks for your kind words and rating! We're thrilled you find our app helpful. Always here to support budding shop owners like you!
- Kevin & Nova Apps Team
Good job, quick to respond and professional.
Thanks for the feedback! We're glad you found our response quick and professional. 😊
- Kevin & Nova Apps Team
Great support service from Jon! Very helpful.
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
thank you Mary for the fast and effective help thank you so much your help and understanding of my prob have helped me so much
Thank you for leaving a review luxury-24 team, but we want all our merchants to have a 5-Star experience, and we'd like to hear from you on how we could have done that. Feel free to reach out to us anytime to share any insight. 😃 Thanks, Kevin
I am very happy with this app, they only thing is that the currency is not processed at the check out but I believe that it is because of Shopify. I used the customer service chat once, I had a wonderful employee named Aroll who was fast, incredibly helpful and very kind. 10/10 for the customer service!
I was assisted by Izzy and she was extremely helpful. She sorted my issue instantly.
Kevin here from Nova Apps! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
This is a great app. I have tried it with many countries and it automatically detects and sets the correct one, no matter how small or remote the country is. Support is fast and responsive. The only reason for not giving it 5 stars is that I would like the ability to change the size of the icon and position it exactly where I want, as it can be a bit obstructive when using a mobile. You can choose which corner to place it on, but I would like to place it exactly where I want it. Additionally, perhaps the option to remove the notification that "all orders are processed in... (your currency) and converted to... if the customer is in your own country, as it may cause confusion. You can either have it on or off, but I would like it to be on but not display to customers from the UK, where I am based.
Hey team Riviera Ready!
Thanks for taking the time to leave us a thoughtful review! Feedback like this helps us consistently improve our customer experiences and gauge what we're doing right and where we can make adjustments. We strive to provide a 5-Star experience, always, so I have documented your feedback and will send it over to our development team. If you would like to share more details, please feel free to send us a message at feedback.boosterapps.com.
In the meantime, if you have any questions or if we can help along the way, please reach out anytime. We are here and happy to help in any way we can.
Cheers, Katherine
经过Rain的详细解说，它解决了我的问题，谢谢！
惊人的！ 我们很高兴我们的支持团队可以提供帮助。 如果我们还可以采取其他措施来改善您的体验，请告诉我们。😊
- Kevin 和 Nova 应用团队