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Fantastic app, I can't believe its free! Easy to install and it works very well on my website. Highly recommended!
Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin
So far the app is exactly what i needed. And Trish was very helpful, quick response and very nice! :)
Wonderful! We are always here to help and super excited that our app was exactly what you needed! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Love it! you guys really rock. It gives us everything we need. Rounding up decimals, picks up the location of our customers etc. All for FREE!
We really appreciate the 5-Star review! These reviews make our day here 🤩 Regards, Stuart
App's functions are great. Staff will always try to help you. I am overall happy with it. Tier 2 team are excellent with their coding knowledge and does everything as I ask it to be.
We apologize for any inconvenience caused by the widget's location issue, but rest assured, our team is actively working on resolving it for you. If you have any other concerns or need further assistance, please don't hesitate to let us know. - Kevin
Great app, very useful, and great customer support team. shout-out to Izzy :)
Thank you! We're delighted to hear you're finding the app useful. Our team is here whenever you need assistance! :)
- Kevin & Nova Apps Team
Yaci from customer service helped me a little while ago, she was very helpful and result-oriented, she responded to my problem immediately and found the solution, thank you very much.
So glad our customer service could help you out right away! Thanks for sharing your positive experience. 😊
- Kevin & Nova Apps Team
Great app and an amazing support. Special thanks to Izzy for help ^^
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Nova Apps Team
Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond
Hi Fatima,
I have just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I've taken note of your concerns and have sent you an email to further discuss the issues you encountered.
Additionally, I want to acknowledge that while we strive to address customer inquiries promptly, there are times when our response may be delayed when dealing with unique cases such as yours due to our limited resources as a completely free app. However, please rest assured that every case is of utmost importance to us, and we are always doing our best to handle them as urgently as possible. We also have a 24/7 chat support team that handles less unique cases efficiently.
Having said that, your feedback is invaluable to us, and we genuinely hope to hear back from you soon.
Sincerely,
Lester
Thank you so much, honestly life saver couldn't figure it out with out this app!! Thank you again!!x
Thank you so much for the positive feedback and 5-star review! 🎉 All the best, Kevin
good support team!
Thank you! We're glad you had a good experience with our support team. 😊
- Kevin & Nova Apps Team