Nova: Multi Currency Converter , 1,326 条评论
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Always great service, prompt, friendly and have helped resolve my issue every time!
So glad to hear that! We always aim to provide top-notch service. Thanks for sticking with us! 🌟
- Kevin & Nova Apps Team
Instant support, Alex helped me solve my issue within 1 minute and everything was simple and straight forward. Thank you.
So glad we could help swiftly! Your appreciation means a lot to us. Thanks for the great review! 🌟
- Kevin & Nova Apps Team
Got helped by EJ, he was detailed and super helpful, despite me being a new user. And the app works perfectly well, now my customers can shop in their local currency, thanks
Thrilled to hear our support made your experience great and your customers can shop easily now! Thanks for choosing us. 😊
- Kevin & Nova Apps Team
Michele has been super helpful! She has assisted me a couple of times already whenever I've had concerns about the app!
Thank you for sharing your positive experience! We're so glad we could assist you effectively.
- Kevin & Nova Apps Team
Works. But the most important thing is support, and here it is available immediately and very helpful. Thank you Jon!
So glad to hear it works well for you and that our immediate, helpful support stood out. Thanks for the appreciation!
- Kevin & Nova Apps Team
Great app, works great and customer service fast and top notch. Definitely will use on all my stores
Thrilled you're loving our app and customer service! We're excited to be a part of all your stores. Thanks for the support! 😊
- Kevin & Nova Apps Team
Jon was instant in providing help and the solution was spot on!
Amazing for its cost, which is, NOTHING!!!
Thrilled you found our help instant and effective! And yes, amazing value for free, right? Thanks for sharing your experience. Here whenever you need us!
- Kevin & Nova Apps Team
Alex's instant support swiftly resolved my issue in just one minute. Everything was simple and straightforward. Thank you!
Wow, that's great to hear! We're glad we could help quickly. Thank you for your kind words, and we're here whenever you need us!
- Kevin & Nova Apps Team
Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond
Hi Fatima,
I have just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I've taken note of your concerns and have sent you an email to further discuss the issues you encountered.
Additionally, I want to acknowledge that while we strive to address customer inquiries promptly, there are times when our response may be delayed when dealing with unique cases such as yours due to our limited resources as a completely free app. However, please rest assured that every case is of utmost importance to us, and we are always doing our best to handle them as urgently as possible. We also have a 24/7 chat support team that handles less unique cases efficiently.
Having said that, your feedback is invaluable to us, and we genuinely hope to hear back from you soon.
Sincerely,
Lester
Its an amazing tool for currency conversion. I can say must go for it if you are looking for International Market.
Thrilled to hear you love our currency conversion tool! Thanks for recommending us for international market needs. 😊
- Kevin & Nova Apps Team