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Thank you!! very helpful :)
Thank you so much for the review! Feel free to reach out if you need further help along the way! 🙂
- Kevin & Nova Apps Team
Jon was super helpful. All my answers were resolved. I give 5 stars for this intuitive app and for a very good support.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Really good app. Does what it says and is easy to install.
And it looks great on the shop.
with fast and very helpul support.
5-Stars! Whoot Whoot! 🎉We're so thrilled you are enjoying the app! We're always striving to top your expectations and love the feedback! Cheers, Kevin
Very easy to use. great and quick customer service - jon was very kind to help me out. New to the app but I'm liking it already!
Thank you for sharing your experience! We're thrilled to have provided great assistance. Welcome to the app, and we hope you continue to enjoy using it! 😊🙌 - Kevin
Izzy was really helpful love the app
We are so happy you are enjoying our app and services! Thanks for the love, and please reach out anytime if you need more help.
- Kevin & Nova Apps Team
I appreciate the service I received from Jon, he was very patient and answered my questions. And added my customization!
Thank you for using our app! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed.
All the best, Kevin
Very bad customization. Bad customer support. I liked the app in the beginning but then I lost hope in it.
Hi Rock,
I sincerely apologize for the inconvenience you've encountered.
I understand that you are interested in having the currency bar placed in the footer of your website. However, due to the technical limitations of our app, the current options for placement are limited to the top right, lower right, top left, and lower left corners of the page.
The placement of the currency bar is determined by the app's design and functionality. The app is designed to be easily visible and accessible to your customers, which is why it is positioned in the specified corners of the page. Placing it in the footer may require significant changes to the app's code and layout, as well as potential conflicts with other elements on your website.
Rest assured, we have forwarded your suggestion to our product development team. They will carefully evaluate the feasibility and potential impact of adding a footer placement option. We prioritize customer feedback, and if there are any updates or changes in the future, we will ensure to inform you promptly.
Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.
I hope to hear back from you soon.
Cheers,
Pat
I just started using the app and am super happy with the very quick and extremely helpful support I've received from the team so far! :) THANK YOU
Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊Cheers, Kevin
Nova can automatically or manually switch currencies based on our customer's location. I like this feature. And customer service is really nice and instant.
We're glad you appreciate our currency switching feature! Thanks for the shoutout to our customer service team. We're here for you!
- Kevin & Nova Apps Team
This is a very nice and powerful plugin, and it's free. When I got stuck, the staff resolved it quickly and efficiently. Thank you staff Maria
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin