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Izzy was incredibly helpful and went above and beyond to solve my issues in a timely manner. They were attentive to my concerns, listened carefully, and provided clear, effective solutions. I was impressed with how quickly they addressed each challenge and ensured everything was resolved to my satisfaction. Izzy's professionalism and dedication to assisting me made the entire experience smooth and efficient. I truly appreciate their support and the exceptional service they provided.
We're so glad to hear that our support team went above and beyond to help! Your kind words mean a lot to us, and we're thrilled you had such a positive experience.
- Kevin & Nova Apps Team
super and very fast support
Thanks for the love! We're stoked to hear you're impressed with our super-fast support. Always here to help! 😊
- Kevin & Nova Apps Team
I installed the app today and the support was very quick. Thank you Jon.
Awesome, glad our support team was lightning-fast for your install today! Thanks for the love—we’re here to keep your Shopify journey smooth! 😊
- Kevin & Nova Apps Team
Izzy from support was truly amazing! Huge thanks
Thrilled our support team was truly amazing for you! Huge thanks right back for the love—we’re here to keep your Shopify journey awesome! 😄
- Kevin & Nova Apps Team
Jon was very helpful and friendly, problem solved!
Thanks for the great feedback! We're so happy to hear the issue was resolved and that you had a positive experience. Feel free to reach out if you need anything else!
- Kevin & Nova Apps Team
Jon was clear, concise and patient in assisting me. Thank you so much, it made the installation very easy and smooth
Thank you for the kind words! We're so glad to hear the installation was smooth and easy. Our team is always here to assist with anything you need!
- Kevin & Nova Apps Team
Unfortunately the currency update is not working well when you update the quantity in the cart page, the price will switch to the default currency sometimes when you change the quantity
Izzy was quick to respond and figured out the issue.
In one go, she identified the issue and provided guide to me to resolve my issue!
This is best App and Service!
Thank you for the fantastic feedback! We're so glad to hear that our support team was quick and efficient in resolving your issue. We’re here to help anytime—thanks for choosing the app!
- Kevin & Nova Apps Team
Very quick to respond, helped me set up with clear directions and assistance and no delays
Thank you for the great feedback! We're glad to hear our team was quick and clear in helping you set up. If you need any more assistance, we're always here to help!
- Kevin & Nova Apps Team
I recently started using the Nova Multi-Currency Converter, and I must say it's been an absolute game-changer for me. The app is incredibly user-friendly, offering accurate conversions with a sleek interface. It supports a wide range of currencies, which makes international transactions and tracking expenses much easier.
What truly sets Nova apart, though, is their 5-star customer support. I had a small issue with syncing rates, and their support team was not only quick to respond but extremely helpful in resolving the issue. They were professional, patient, and made sure I was fully satisfied before closing the ticket.
Highly recommend Nova for anyone looking for a reliable currency converter with top-notch customer service!
Thank you for the glowing review! We're thrilled to hear Nova Multi-Currency Converter is making such a positive impact on your business. Your recommendation means a lot to us. 😊
- Kevin & Nova Apps Team