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The setup checklist can be a little outdated but very helpful and responsive support regardless of time of day, helped me finish the setup correctly and now I have the app working.
Thank you for your feedback! We’re glad our support team could help you get everything set up correctly. We appreciate your understanding about the checklist and are always ...
Ej helped me quick and perfectly, nice! :D
So glad we could help quickly and perfectly! 😄 Thanks for the awesome review – we’re here anytime you need us!
- Kevin & Nova Apps Team
Izzy, the customer service rep was very helpful and got me to set up the currency converter in minutes. Thank you!
That's fantastic to hear! We're glad setup was a breeze. Thanks for sharing your experience! 😊
- Kevin & Nova Apps Team
I'm still trying out the app, but the support has been great so far. Michele got back to me quickly and helped me set everything up.
Thanks for the feedback! We're glad the support has been helpful so far. If you need anything else while you're trying out the app, just reach out! 😊
- Kevin & Nova Apps Team
Jon provided exceptional support today, going above and beyond to ensure everything was handled quickly and efficiently. He was professional, friendly, and extremely helpful throughout the process. Thanks for the great service!
We're so glad to hear about your exceptional support experience! Thanks for acknowledging the effort to go above and beyond. We're here to keep delivering great service! 🌟
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very well so far, had an issue and had it fixed right away in the live chat with michelle. thanks guys.
We're glad we could resolve your issue quickly! Thanks for the feedback, and we're here whenever you need us. 😊
- Kevin & Nova Apps Team
Michelle was super helpful and sorted my issue out in minutes! Thank you for keeping this app free and providing support!
Thank you for the kind words! We're happy to hear your issue was resolved quickly. We're always here to help, and we appreciate your support! 😊
- Kevin & Nova Apps Team
I wish all apps on shopify store were like Nova, Super helpful and easy to use. Support is awesome, especially Jon who was a rock star
Thank you for the amazing review! We're thrilled you found Nova helpful and easy to use. Our support team is always here to rock! 😊
- Kevin & Nova Apps Team
excellent, very fast help for the set up with providing the right HTML codes including helpful tutorial sites.
I made it in a few minutes.
Thank you
Thank you for the awesome feedback! We're so glad the setup was quick and smooth for you. If you ever need further help or have more questions, we're always here to assist! 😊 ...
Great assistance when needed!
Thanks for letting us know. We're here whenever you need assistance! 😊
- Kevin & Nova Apps Team