Nova: Multi Currency Converter , 1,296 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its accurate real-time currency conversion, enhancing the international shopping experience and boosting sales. It's praised for its easy installation, seamless integration, and customization options. The customer support is efficient and available 24/7, often providing proactive recommendations to improve merchant experience. The live chat feature is particularly valued for its prompt issue resolution.
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Need to improve the darkened text when choosing your currency! But other than that EJ was very very reliable and had very fast responses.
We're working on improving the text visibility. Thrilled to hear our support was fast and reliable! Thank you for your feedback and please let us know if there's else we can do to improve your experience.
- Kevin & Nova Apps Team
I was assisted by Izzy and she was extremely helpful. She sorted my issue instantly.
Kevin here from Nova Apps! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
This app is very easy to use. Especially, the team support is very helpful. all problems are solved easily. Even though I don't know much about HTML code, but I followed the guideline, and done it.
one thing that I would like the team could develop is the display currency box location should be more flexible to locate on the website page or can put on head bar without overlapping other functions.
Glad to hear you find our app user-friendly and our support team helpful!
We appreciate your feedback on the currency box location and will explore ways to enhance its flexibility. Thanks for sharing!
- Kevin & Nova Apps Team
Good experience so far! There was a bit of a hiccup for the past few days as the app was down and now that the app is up it was missing the HTML code snippet to copy into my settings so I contacted customer support and they were quick to help and my problem is solved:) and it works very well. I also want to say that I have also tried a few other currency converters and this is definitely the best.
Thanks for sticking with us through the hiccup, and we're glad we could help. If there's anything else we can do to improve your experience, just let us know! 😊
- Kevin & Nova Apps Team
I Just started using this app. I had a bit of trouble setting it up, but the team behind the app helped me to set it up.
Welcome aboard! We're glad we could assist you with the set up. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Nova Apps Team
Great support service from Jon! Very helpful.
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
Great Support
Thanks for the review! If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Nova Apps Team
it works!
Kevin here from Nova Apps! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
customer support team is very supportive and well done for great assistance
Thank you for the shoutout! We're so happy to hear our support team was able to assist you. Your satisfaction is our priority. Here whenever you need us!
- Kevin & Nova Apps Team
I was having initial issues with the app, however, Alex was available immediately to answer all my questions and help me set things right. Now the app works great!
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓