Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

January 28, 2023

Great app and great costumer support My agent Pat was really quick and helpful! I would recommend it to everyone.

Brillightful
Hungary
1 day using the app
Nova Apps replied January 30, 2023

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

January 26, 2024

Hızlı yanıtlar ve çözüm odaklı bir süreç için teşekkür ederim.

ihvan
Türkiye
About 1 hour using the app
Nova Apps replied January 30, 2024

Yanıtlarımızı hızlı ve yararlı bulduğunuzu duyduğuma çok sevindim! Her zaman etkili çözümler sunmaya çalışıyoruz. Geri bildiriminiz için teşekkürler!
- Kevin ve Nova Uygulama Ekibi

February 1, 2023

Jon was super helpful. All my answers were resolved. I give 5 stars for this intuitive app and for a very good support.

Feel Your Gift
Slovenia
1 day using the app
Nova Apps replied February 1, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

September 1, 2023

My Assistant was Yaci and she is amazing with customer care. So over all I am really satisfied.

Multi Watts
South Africa
30 days using the app
Nova Apps replied September 4, 2023

Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

January 14, 2022

Really good app. Does what it says and is easy to install.
And it looks great on the shop.
with fast and very helpul support.

Shoppanzee
Denmark
1 day using the app
Nova Apps replied January 14, 2022

5-Stars! Whoot Whoot! 🎉We're so thrilled you are enjoying the app! We're always striving to top your expectations and love the feedback! Cheers, Kevin

October 29, 2023

Very easy to use. great and quick customer service - jon was very kind to help me out. New to the app but I'm liking it already!

Tamizhum Naanum Children's Books
Australia
1 day using the app
Nova Apps replied October 30, 2023

Thank you for sharing your experience! We're thrilled to have provided great assistance. Welcome to the app, and we hope you continue to enjoy using it! 😊🙌 - Kevin

April 12, 2023

I appreciate the service I received from Jon, he was very patient and answered my questions. And added my customization!

CUAIBB
China
1 day using the app
Nova Apps replied April 12, 2023

Thank you for using our app! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed.
All the best, Kevin

April 6, 2022

Using this currency app for our company's website on Shopify. Very helpful and prompt support team members!

Tracey
Malaysia
29 days using the app
June 17, 2021

I just started using the app and am super happy with the very quick and extremely helpful support I've received from the team so far! :) THANK YOU

Move Stories
Austria
1 day using the app
Nova Apps replied June 17, 2021

Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊Cheers, Kevin

July 2, 2022

This is a very nice and powerful plugin, and it's free. When I got stuck, the staff resolved it quickly and efficiently. Thank you staff Maria

CASEHZ
Italy
1 day using the app
Nova Apps replied July 4, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin